Board Game Arena

It happened again today and I got a karma penalty. I had literally played just a few hours ago. There is absolutely no freaking reason I should’ve gotten a time penalty when I just played a few hours beforehand. I don’t have my phone in my hand 24 seven this is ridiculous.

The emails said running out of time, but even that is wild because I had just played a few hours prior and I shouldn’t have been anywhere near “running out of time”

I’ve gotten several notifications (emails) that I was out of time and just today was prevented from starting a new game because I was “out of time” on a current game.

I have gotten several penalties for not playing in time when I only play turn based games and I play several times a day. I don’t know what’s going on. Can someone please explain this to me?