Board Game Arena

I set up a Group for members on my normal boardgame club wince we starting playing online due to the pandemic. For the most part this has been really useful as we can restrict game access to club members when we're playing together. However, at least one member of the group didn't notice the invite ...

I have red thumbed the player in question but I honestly don't see the point of a "report" function on the website if it's not going to be monitored. I'd much rather the feature were removed completely and there were no rules. At least then I know were I stand and I can expect to be called...

Does this website even have any staff? At this point I'm more offended by the fact that my report, update, and forum post asking for action have been completely ignored than I am about the actual offense occuring in the first place. Worst customer service I've ever received.

I reported a player for a rules violation well over a month ago. After 2 weeks passed the report was still "open", so I added to it to ask when it would be dealt with. To this date, it is still "open" and no action has been taken at all. When can I expect my report to be dealt wi...