The site crashed on me 12/6/2017 and punished my ELO

Discussions about BGA (all languages)
User avatar
RexGoodheart
Posts: 16
Joined: 28 September 2011, 23:20

The site crashed on me 12/6/2017 and punished my ELO

Postby RexGoodheart » 06 December 2017, 21:24

While playing Puerto Rico table #35770824 at approx. 1:45PM USA Central time the site crashed.... but it charged me with a loss and penalized me 20 ELO points.

Unfair!

:)

User avatar
Jest Phulin
Posts: 567
Joined: 08 July 2013, 21:50

Re: The site crashed on me 12/6/2017 and punished my ELO

Postby Jest Phulin » 07 December 2017, 00:32

You've been on this site long enough to know that if it really was BGA's fault, and not your fault or your ISP's fault, all penalties assessed during the outage are removed as a matter of course. Please don't complain like this in the forums. Please give the admins some time to work.

User avatar
Een
Posts: 1736
Joined: 16 June 2010, 19:52

Re: The site crashed on me 12/6/2017 and punished my ELO

Postby Een » 07 December 2017, 10:20

Actually, as I explained to someone in the general chat yesterday, the karma penalties linked to downtime can be removed (and have been), but the game results cannot be undone. So if during the downtime someone kicked you out of the game, your karma reputation has been restored after we removed the penalty, but the game is still a loss reguarding ELO. Sorry about that. Please consider it an exceptional loss due to adverse weather conditions :D

(by the way, yesterday's outage was due to our hosting provider's network optical routers failing, so this is actually really the closest thing you can have from adverse weather conditions on the internet)

User avatar
RexGoodheart
Posts: 16
Joined: 28 September 2011, 23:20

Re: The site crashed on me 12/6/2017 and punished my ELO

Postby RexGoodheart » 07 December 2017, 15:49

Well, no, actually, my ELO penalty from the crash has not been fixed.

Mach3Racer
Posts: 1
Joined: 09 November 2016, 10:18

Re: The site crashed on me 12/6/2017 and punished my ELO

Postby Mach3Racer » 08 December 2017, 09:45

I would suggest using it as a healthy opportunity to reflect on how important ELO is to you in the greater scheme of things. If you will allow my gentle suggestion, of course.

Liallan
Posts: 848
Joined: 26 May 2014, 07:01

Re: The site crashed on me 12/6/2017 and punished my ELO

Postby Liallan » 09 December 2017, 08:51

RexGoodheart wrote:Well, no, actually, my ELO penalty from the crash has not been fixed.

Yes, that's what Een just said - that reputation got fixed but ELO didn't. But Jest is still correct that they do fix what they can any time there's an outage.


Return to “Discussions”

Who is online

Users browsing this forum: No registered users and 3 guests