BGA not accessable after click on "See more..." on main page

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dudi2
Posts: 125
Joined: 05 December 2015, 20:30

BGA not accessable after click on "See more..." on main page

Postby dudi2 » 25 August 2018, 09:52

When I click on "See more..." on the main page, the page does not respond and I cannot access any other menu for some minutes. The target page of any click then shows the animated icon for a long time, sometimes with the message "are you connected to internet" (Konnte den Server nicht kontaktieren. Bist Du mit dem Internet verbunden?).
When changing the language prefix the site works during these minutes, as long as I do not click on "See more..." on the main page.

This behaviour started several days ago.

Does anyone of you have the same problem?

vincentt
Posts: 58
Joined: 01 September 2017, 17:25

Re: BGA not accessable after click on "See more..." on main page

Postby vincentt » 25 August 2018, 21:16

Hi,

I had an issue with ad block plus, is it disabled during your tests?

Vincent

dudi2
Posts: 125
Joined: 05 December 2015, 20:30

Re: BGA not accessable after click on "See more..." on main page

Postby dudi2 » 25 August 2018, 22:36

No ad block is installed on my browsers.
Problem exists in Windows independend of the used browser, on Vivali (Chrome based) as well as on Firefox and Google Chrome.

On Android mobile phone with Google Chrome the problem exists, too.

dudi2
Posts: 125
Joined: 05 December 2015, 20:30

Re: BGA not accessable after click on "See more..." on main page

Postby dudi2 » 22 October 2018, 20:45

Same happens if i click "See more..." on notifications page.

Clicked this today at 21:29 on https://de.boardgamearena.com/#!playernotif
Then https://de.boardgamearena.com/troubleshoot?part_two does not respond for some minutes. Clicked at 21:30, response at 21:36 with message "Everything is ok! Average BGA server response time : 229.6 ms (Good)"
But https://en.boardgamearena.com/troubleshoot?part_two does respond immediately during this time period from 21:30 to 21:36.

Vote up bug https://en.boardgamearena.com/#!bug?id=11274 when it happens on your account, too.

User avatar
N_Faker
Posts: 400
Joined: 09 September 2016, 10:16

Re: BGA not accessable after click on "See more..." on main page

Postby N_Faker » 22 October 2018, 21:05

Do you use a script blocker? If you use any antivirus programs try whitelisting the site or disabling them temporarily.

dudi2
Posts: 125
Joined: 05 December 2015, 20:30

Re: BGA not accessable after click on "See more..." on main page

Postby dudi2 » 22 October 2018, 21:22

No script blocker, Avira Antivir as antivir program on desktop, but no antivir on android mobile phone where the same problem exists.


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