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BGA not accessable after click on "See more..." on main page

Posted: 25 August 2018, 09:52
by dudi2
When I click on "See more..." on the main page, the page does not respond and I cannot access any other menu for some minutes. The target page of any click then shows the animated icon for a long time, sometimes with the message "are you connected to internet" (Konnte den Server nicht kontaktieren. Bist Du mit dem Internet verbunden?).
When changing the language prefix the site works during these minutes, as long as I do not click on "See more..." on the main page.

This behaviour started several days ago.

Does anyone of you have the same problem?

Re: BGA not accessable after click on "See more..." on main page

Posted: 25 August 2018, 21:16
by vincentt
Hi,

I had an issue with ad block plus, is it disabled during your tests?

Vincent

Re: BGA not accessable after click on "See more..." on main page

Posted: 25 August 2018, 22:36
by dudi2
No ad block is installed on my browsers.
Problem exists in Windows independend of the used browser, on Vivali (Chrome based) as well as on Firefox and Google Chrome.

On Android mobile phone with Google Chrome the problem exists, too.

Re: BGA not accessable after click on "See more..." on main page

Posted: 22 October 2018, 20:45
by dudi2
Same happens if i click "See more..." on notifications page.

Clicked this today at 21:29 on https://de.boardgamearena.com/#!playernotif
Then https://de.boardgamearena.com/troubleshoot?part_two does not respond for some minutes. Clicked at 21:30, response at 21:36 with message "Everything is ok! Average BGA server response time : 229.6 ms (Good)"
But https://en.boardgamearena.com/troubleshoot?part_two does respond immediately during this time period from 21:30 to 21:36.

Vote up bug https://en.boardgamearena.com/#!bug?id=11274 when it happens on your account, too.

Re: BGA not accessable after click on "See more..." on main page

Posted: 22 October 2018, 21:05
by N_Faker
Do you use a script blocker? If you use any antivirus programs try whitelisting the site or disabling them temporarily.

Re: BGA not accessable after click on "See more..." on main page

Posted: 22 October 2018, 21:22
by dudi2
No script blocker, Avira Antivir as antivir program on desktop, but no antivir on android mobile phone where the same problem exists.