A few minutes ago I just tried to play in Arena, as it was recently released.
Unfortunately, in my game there were two heavy bugs (which I have already reported on the platform, I am not here to report them as this is not the place!). However, what happened was my opponent mocking at me and calling me "faker" as I communicated to him the problem asking to leave the game together (note: I did this in the very first round, nothing in the game was decided yet). Later on, while I was trying to fix the bug, he kicked me out of the game while I was trying to fix the bug because I run out of time.
Since I was kicked out for being out of time only because I was the victim of a bug, I would like to know whether there is a procedure to recover the heavy karma and ELO deductions that were unfairly given to me. I would have not run out of time, and I probably would have not lost without the bugs (the bugs didn't allow me to play "Direct from HQ" and "Assault centre", which means I did not have any chance to play decently). For reference, this was the table number: Memoir '44 #320276397