While playing Puerto Rico table #35770824 at approx. 1:45PM USA Central time the site crashed.... but it charged me with a loss and penalized me 20 ELO points.
Unfair!
Unfair!
Yes, that's what Een just said - that reputation got fixed but ELO didn't. But Jest is still correct that they do fix what they can any time there's an outage.RexGoodheart wrote:Well, no, actually, my ELO penalty from the crash has not been fixed.
If there is a known outage, then they do go through and fix reputation penalties. A page not loading could be caused by all sorts of things and there is no way for the admins to know that that even happened or why, so no, they are not going to automatically go through fixing penalties from that sort of issue, especially when you're calling it "on your end." The "system" can't think and doesn't know what happened to you, only that you didn't take a turn, so it's not attempting to make unfair punishments.helderman86 wrote:What if there is no outage but the page just wouldn't load on my end and then timed out... Three seperate times? It's really unfair... So will the admins eventually get to my complaints and replace my karma for me? I really hope so. If so then I know not to be so sour. If not, then this system is kinda unfair to punish folks for things that are out of their control. Just a newb with questions. No need to tell me I've been a member since 20xx, etc etc... I just started using this site this past week, I love it and as soon as I get paid on wednesday I am buying my premium membership! woohoo!