No sound

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JessicaB90
Posts: 2
Joined: 09 February 2016, 19:27

No sound

Post by JessicaB90 »

Hi

For the last few days I have had no sound on all the games I play, i.e. when it is my turn to play there is normally a sound to remind me.

Does anyone else have this issue?

Thanks

Jessica
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sourisdudesert
Administrateur
Posts: 4630
Joined: 23 January 2010, 22:02

Re: No sound

Post by sourisdudesert »

Hi

What is your browser + device ?
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turtler7
Posts: 147
Joined: 23 December 2016, 00:01

Re: No sound

Post by turtler7 »

In the top right corner of the menu there should be an icon next to the size, 3D , or settings/preferences on every single page of the site. The leftmost icon is the instant mute button for sound effects. Try toggling it to make sure it isn't muted right now.
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JessicaB90
Posts: 2
Joined: 09 February 2016, 19:27

Re: No sound

Post by JessicaB90 »

sourisdudesert wrote:Hi

What is your browser + device ?
Hi My browser is Microsoft Edge & using a Asus laptop with Windows 10.

The sound was working perfectly well until about 2 days ago.

I have been in to preferences and sound where you can change it and press play. If I press play the sound will work the first time but then nothing. If I log out and back in again, it will work the again the first time I press play but not again.

Very strange.

Jessica
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Noobslayer420
Posts: 5
Joined: 29 July 2015, 02:06

Re: No sound

Post by Noobslayer420 »

I am having the same issue, no sound after the initial game start.
Shaq Jenkins
Posts: 156
Joined: 27 November 2013, 04:49

Re: No sound

Post by Shaq Jenkins »

I am having the same issue with Microsoft Edge and Windows 10. No sound after the game begins.
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Janetta
Posts: 44
Joined: 28 April 2017, 04:06

Re: No sound

Post by Janetta »

I am having this same issue . . . since yesterday . . . sound works fine for a moment, but then goes silent.

Microsoft Edge is my browser . . . Windows 10 is my operating system . . . on my desktop computer.

I have been searching for solutions online and tried a few things . . . nothing improved the situation.

I do not seem to have this no sound issue with other websites I am visiting. I decided to check our forum here and so discovered that I am not the only BGA player with the problem.

Thanks for looking into it for us!
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18xxperson
Posts: 3
Joined: 20 April 2014, 01:03

Re: No sound

Post by 18xxperson »

I have tested to see if this was a feature on only edge or if it effects other browsers. I have found that this problem is only on edge. Google chrome does not have this issue. If you are edge, I would recommend switching to google chrome for board game arena.
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Janetta
Posts: 44
Joined: 28 April 2017, 04:06

Re: No sound

Post by Janetta »

I have been more than one week with no sound as I play games on BGA . . . and just to reiterate . . . I have this problem only at BGA. All other sites I visit have normal sound function.

Thank you for the suggestion to switch browsers . . . but this is not so easy since I am not the only person who uses this computer.

Here's hoping our fantastic admin personnel are making progress on finding a solution for those of us who use Microsoft Edge browser to play at BGA.
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sourisdudesert
Administrateur
Posts: 4630
Joined: 23 January 2010, 22:02

Re: No sound

Post by sourisdudesert »

Hi everyone,

Is this sound problem still an issue? We have difficulties to reproduce this.

May I ask you to do the following?
_ Go to: https://boardgamearena.com/#!preferences?section=sound
_ Try to play the different sound on the page
_ Try to switch the audio mode to the 3 available options
_ Try to go there and see if your browser is playing the sound: https://x.boardgamearena.net/data/theme ... d/move.ogg
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