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Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 16 January 2025, 16:45
by Davkas90
Yeah, I've seen that white overlay thing a couple of times today. Thought it was just me.

Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 16 January 2025, 18:56
by JoysJoy
It is very true that the problem is the forum and that it doesn't load right. Something is really really wrong and it's not getting fixed.

Why would it be so different? Just loading that fake wood background screen freezes it most days. At least eight times to get this one page loaded. Is the forum on a different server?

Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 16 January 2025, 20:08
by Jellby
JoysJoy wrote: 16 January 2025, 18:56 Is the forum on a different server?
Probably, or a different process at least.

When you load https://boardgamearena.com/forum, what you get is the top bar and footer, the rest is an "iframe" (an embedded webpage) from https://forum.boardgamearena.com, which has the actual forum content.

Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 16 January 2025, 21:13
by Meeplelowda
Jellby wrote: 16 January 2025, 20:08
JoysJoy wrote: 16 January 2025, 18:56 Is the forum on a different server?
Probably, or a different process at least.

When you load https://boardgamearena.com/forum, what you get is the top bar and footer, the rest is an "iframe" (an embedded webpage) from https://forum.boardgamearena.com, which has the actual forum content.
The iframe is definitely the issue. The top bar and footer load fine.

Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 17 January 2025, 13:20
by Mr_Magic
Things were a bit better the past day or so, but today ( right now) thinkgs seem particularly bad.

As before the site 'wrapper' loads ok but the forum pages themselves are very slow to display and navigate

Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 17 January 2025, 16:13
by JohnnyCyclops
Could be an issue with the third party bulletin board software phpBB, or in the way it’s configured by BGA or possibly customised by them. Or might be a sizing issue.

I get loading delays on iOS using Safari on both iPhone and iPad as well as Firefox on PC.

Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 17 January 2025, 18:08
by p1ngouiin
Hello.

We are still investigating the forum issue. Until we can resolve the issue, we temporarily disabled forum access for non authenticated players. It should provide fresh air to those who want to communicate on the forum.

We're sorry for the inconvenience.

Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 16 March 2025, 18:19
by Meeplelowda
Meeplelowda wrote: 15 January 2025, 06:55 I've been getting these errors intermittently. It manifests when I try to view one of the forum pages (or even when submitting this post), and after partially loading the faux wood background and some headings a large white overlay appears with one of the two messages in this post's title.

It has been happening since last night (2025-01-13 ~23:00 UTC-8). It occurs on two different devices (laptop and mobile) and on different networks (home WiFi vs mobile data).

Anyone else?
This issue is back for me today.

Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 18 April 2025, 17:52
by Meeplelowda
Happening again today. Perhaps too much Dragon Egg hunting? :lol:

Re: "Connection Reset" and "Took Too Long to Respond" Errors on Forum

Posted: 19 April 2025, 07:52
by nik592
I wondered that too. Around 16 hours later it seems to be improved though.