Service disruptions starting from November 28th

[Meeplelowda]

Unfortunately, I think "penalties" refer to karma penalties, not to the normal elo you lose due to losing a game, and (I believe) not even to the extra -10 elo for quitting a game in progress.

You can see it says here that your (karma) penalty is already cancelled:
https://boardgamearena.com/table?table=767294811

PS. I'm pretty sure it's just 1. The profile still has "1 quit", and the elo score matches all the game changes. Applying 3 would be impossible anyway. It would mean (a) removing elo from players who "won" the game (imagine the outcry), and (b) retroactively modifying the elo changes of all the subsequent games which should have been done with the corrected elo...

I figured this was the answer, but this question wasn't really for my benefit, but for the edification of the person with 100% karma still asking when it was going to be resolved. I mean, it was 20 minutes between my post and theirs, so maybe it coincidentally got resolved in that window...

[Jellby]

I was replying to covilha, and I have the feeling they were waiting for their "elo loss" to be restored (which probably won't happen). Your post arrived in the meantime, and then I added the PS.

[covilha]

I was replying to covilha, and I have the feeling they were waiting for their "elo loss" to be restored (which probably won't happen). Your post arrived in the meantime, and then I added the PS.

Hi.

Yes, I was referring mainly to the elo loss.

In my case I lost 26 for a game I "abandoned".

Pretty unfair, considering the server crashed and the page wasn't even available!