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Re: site down???

Posted: 18 November 2015, 11:34
by sourisdudesert
Hello,

We cannot reproduce this problem that seems to affect mainly Spain.

Can you try the following and post the results here and/or send to contact (at) boardgamearena.com :
  • Check if the website works in English (http://en.boardgamearena.com).
  • Write what is your browser, and check if it helps to try with another browser.
  • Check if you can display the website using another internet connection (ex : your smartphone using 3G or 4G).
Thanks for your help !

Re: site down???

Posted: 18 November 2015, 11:49
by Naalue
sourisdudesert wrote:Hello,

We cannot reproduce this problem that seems to affect mainly Spain.

Can you try the following and post the results here and/or send to contact (at) boardgamearena . com :
  • Check if the website works in English.
  • Write what is your browser, and check if it helps to try with another browser.
  • Check if you can display the website using another internet connection (ex : your smartphone using 3G or 4G).
Thanks for your help !

Ok, i'm from Spain and same problem here (i have no games on my historial becouse i even deleted my account in case it was something about it).

I tried what you said, boardgamearena english version and checked it on Safari, Chrome and Firefox. None of them can even load that main page correctly, of course they won't redirect me to the games either.

I tried it also on my mobile phone yesterday, chrome browser, it went a little better but still couldn't play...

This has been like this for 3 days.

Hope you can solve this soon, awesome website, thanks for your efforts.

Re: site down???

Posted: 18 November 2015, 11:50
by ewok
sourisdudesert wrote:Hello,

We cannot reproduce this problem that seems to affect mainly Spain.

Can you try the following and post the results here and/or send to contact (at) boardgamearena.com :
  • Check if the website works in English
  • Write what is your browser, and check if it helps to try with another browser.
  • Check if you can display the website using another internet connection (ex : your smartphone using 3G or 4G).
Thanks for your help !
English site doesn't work for me, tried in PC (Win7 + Chrome 46/Firefox 41.0.1/IE 8) and over 4G ('Movistar' carrier).
Tried Spanish site tried yesterday in MacOS X with Chrome and in Win7 with Chrome, didn't work. Tried today over 4G with same results ("application loading..." message).

Thanks.

Re: site down???

Posted: 18 November 2015, 11:54
by sourisdudesert
Hi,

Thanks for your help.

We cannot reproduce the problem from France.

Can you check if the following link displays something (it should display something starting with "@import"), or display an error :

http://cdn.boardgamearena.net/data/them ... heages.css

... and also this one :

http://static.boardgamearena.net/data/t ... heages.css

Re: site down???

Posted: 18 November 2015, 12:12
by Timoleon
I am havin troubles in order to log in in the fórum

Clicking on the first link:

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.nolinebreak{display:inline-block;width:38px;text-align:center}.boardblock{margin-bottom:2px}.unhappywarning{color:red;font-weight:bold}.card_row_part{display:inline-block;background-image:url('img/card_row.jpg');margin-top:5px;position:relative}#card_row_1{width:424px;height:180px;background-position:-0px -0px}#card_row_2{width:332px;height:180px;background-position:-424px -0px}#card_row_3{width:343px;height:180px;background-position:-756px -0px}.card_row_place{width:80px;height:120px;position:absolute;top:35px}#card_row_place_1{left:10px}#card_row_place_2{left:94px}#card_row_place_3{left:176px}#card_row_place_4{left:259px}#card_row_place_5{left:343px}#card_row_place_6{left:3px}#card_row_place_7{left:87px}#card_row_place_8{left:169px}#card_row_place_9{left:251px}#card_row_place_10{left:2px}#card_row_place_11{left:85px}#card_row_place_12{left:169px}#card_row_place_13{left:251px}.card_row_cross{background-image:url('img/icons.png');width:20px;height:20px;background-position:-0px 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red solid}.happyplace_0{left:478px;width:20px}.happyplace_1{left:405px}.happyplace_2{left:289px}.happyplace_3{left:222px}.happyplace_4{left:190px}.happyplace_5{left:138px}.happyplace_6{left:107px}.happyplace_7{left:54px}.happyplace_8{left:20px;width:28px}#eventDlg{text-align:center;max-width:250px}.cardcontentmask{background-color:white;width:80px;height:120px;opacity:0.5;display:none}#bidTerritory{display:none}#territory{float:left}#territory_playersbid{padding-top:20px;margin-left:200px}#aggressionInProgress{display:none}#aggression{float:left}.firstplayernotice{font-size:50%;color:black;margin-left:10px}.warwarning{color:white;background-color:black;padding:5px;margin:5px;text-align:center;font-weight:bold}.pactmarker{position:absolute;top:40px;left:0px;width:20px;height:20px;border:white 2px solid;display:none}.pact_b{left:56px}.pactcancel{position:absolute;bottom:5px;left:0px;width:80px;text-align:center;font-size:60%;font-weight:red;display:none}.activecard{position:absolute;top:7px;left:4px;width:72px;text-align:center;font-size:60%;font-weight:red;background-color:white;display:none}.legend{color:gray}.stockitem_selected{border:2px solid red ! important;border-radius:5px}

Re: site down???

Posted: 18 November 2015, 12:16
by ewok
sourisdudesert wrote:Hi,

Thanks for your help.

We cannot reproduce the problem from France.

Can you check if the following link displays something (it should display something starting with "@import"), or display an error :


... and also this one :

First link:

Image

Second one:

Image

Re: site down???

Posted: 18 November 2015, 12:19
by sourisdudesert
Hi,

It seems that the problem can be detected with the following :
[*] Go on a page where the problem is. ... work tab.

If you see some of these errors please report them here.

The most probable reason is a bug with our server in Madrid, affecting you if you play from Spain or Morocco.

Thanks for your help.

Re: site down???

Posted: 18 November 2015, 12:26
by ewok
sourisdudesert wrote:Hi,

It seems that the problem can be detected with the following :
[*] Go on a page where the problem is. ... work tab.

If you see some of these errors please report them here.

The most probable reason is a bug with our server in Madrid, affecting you if you play from Spain or Morocco.

Thanks for your help.
My log:

Code: Select all

GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/font-awesome-4.4.0/css/font-awesome.min.css 
(index):109 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/modules/layer/ly_metasite.js 
webrtcadapter.js:133 This appears to be Chrome
(index):517 GET https://cdn.boardgamearena.net/data/newsimg/clubmark.png 429 (Too many connections)
(index):540 GET https://cdn.boardgamearena.net/data/newsimg/nautilus.jpg 429 (Too many connections)
(index):612 GET https://cdn.boardgamearena.net/data/newsimg/The7thContinent__board_s.jpg 429 (Too many connections)
(index):746 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/img/layout/rounded_b.png 429 (Too many connections)
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dojo/selector/acme.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15_16 @ dojo.js:15_86 @ dojo.js:15load @ dojo.js:15_e5 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_cf @ dojo.js:15_35 @ dojo.js:15_36 @ dojo.js:15_36 @ dojo.js:15_36 @ dojo.js:15_36 @ dojo.js:15_36 @ dojo.js:15_36 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_16 @ dojo.js:15req @ dojo.js:15(anonymous function) @ (index):784
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
(index):746 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/img/layout/logsback.png 429 (Too many connections)
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dojo/_base/url.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/modules/nls/lang_mainsite-20151118.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15_16 @ dojo.js:15req @ dojo.js:15_1d @ i18n.js:8(anonymous function) @ i18n.js:8_16e.forEach @ dojo.js:15_2d @ i18n.js:8_e5 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_cf @ dojo.js:15_35 @ dojo.js:15_36 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_7b @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/modules/core/sitecore.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dojox/string/tokenize.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dojox/dtl/_base.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dojo/fx.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dijit/Tooltip.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/modules/draggable.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/modules/resizable.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dojo/date.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
(index):1059 Socialconnect: FB loaded
(index):1042 Socialconnect: firing up dojo topic 'FB ready'
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dijit/main.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dojo/uacss.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)(anonymous function) @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15req.signal @ dojo.js:15(anonymous function) @ dojo.js:15
(index):1087 Socialconnect: PlusOne loaded
(index):1072 Socialconnect: firing up dojo topic 'PlusOne ready'
dojo.js:15 GET https://cdn.boardgamearena.net/data/themereleases/151113-1152/js/dojoroot/dojo/html.js req.injectUrl @ dojo.js:15_32 @ dojo.js:15_9 @ dojo.js:15(anonymous function) @ dojo.js:15_37 @ dojo.js:15_76 @ dojo.js:15(anonymous function) @ dojo.js:15_9 @ dojo.js:15_7a @ dojo.js:15_ee @ dojo.js:15_108 @ dojo.js:15
dojo.js:15 Error: scriptError(…)
I also have the .log file from chrome if preferred, this is a hardcopy from the console panel.


Thank you for the efforts.

Re: site down???

Posted: 18 November 2015, 14:33
by sourisdudesert
Hi,

Our hosting service says that there is no problem with the Madrid server...

I clear the cache from this server : can anyone tell me if it helps?

Thanks.

Re: site down???

Posted: 18 November 2015, 14:58
by ewok
sourisdudesert wrote:Hi,

Our hosting service says that there is no problem with the Madrid server...

I clear the cache from this server : can anyone tell me if it helps?

Thanks.
No changes for me, tried both english and spanish site in PC and over 4G, just in case.