Board Game Arena

Yesterday I had 20 hours left in my turn based tournament game and my time wasn't restored. Now I only have 1h left

Seems to be down again. I got through 8 games before things fell over and the discussion thread lit up with other people reporting the same thing.

Sorry, an unexpected error has occured ...
(BGA service error 1492166489)

And now I have a punishment for geting out of time and for leaving Carcassonne #29372224

"unfortunately all websites rely on real hardware servers that may have physical issues from time to time"

While true, there is an enormous increase in reliability if you are renting server time, versus running one's own servers. I wonder which approach are you using?

Dorgen wrote:Sorry, an unexpected error has occured ...
(BGA service error 1492166489)

And now I have a punishment for geting out of time and for leaving Carcassonne #29372224

I got the same problem, anything we can do about it?

Carcassonne #29326461

RobertBr wrote:Seems to be down again. I got through 8 games before things fell over and the discussion thread lit up with other people reporting the same thing.

As far as we can see the server seems to be running fine.

Dorgen wrote:Sorry, an unexpected error has occured ...
(BGA service error 1492166489)

And now I have a punishment for geting out of time and for leaving Carcassonne #29372224

That game has been abandoned.
As for penalities, as explained in the update post, they have been removed.

Swivel wrote:I got the same problem, anything we can do about it?

Carcassonne #29326461

That game has been abandoned too.

Darnoc wrote:"unfortunately all websites rely on real hardware servers that may have physical issues from time to time"

While true, there is an enormous increase in reliability if you are renting server time, versus running one's own servers. I wonder which approach are you using?

We use dedicated servers rented in a datacenter. Renting virtualized resources has been tried, but it's too expensive for our usecase, and virtualization has got traps of it's own...

good work
stuff like this happens all the time
thanks for your prompt response to fix this