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Re: Site buggy

Posted: 15 April 2022, 06:09
by anomander64
Exactly the same problem here
Callback error: ReferenceError: ga is not defined
and missing BGA logo, search field, active games list, friends and user widget.
Chrome 100.0.4896.127 on Win10 with Ad-Blocking enabled and then disabled. Cache and cookies cleared - no effect.
Features return when you visit a forum but vanish elsewhere.
Since this is happening across different browsers and platforms, it looks like a BGA config/update issue.

Re: Site buggy

Posted: 15 April 2022, 08:19
by Een
Thanks for all your feedback. It seems that a fraction of BGA users has some privacy features / extensions enabled causing issue with a dependency. We'll try a workaround today to prevent this issue from occurring.

Re: Site buggy

Posted: 15 April 2022, 08:46
by Een
Workaround is in place. As we haven't been able to reproduce on our side (even when blocking the specified resource), could you help us by confirming that the issue is solved for you? (you might need to F5 or CTRL+F5, but no need to clear cookies)

Re: Site buggy

Posted: 15 April 2022, 08:58
by Gulchen
I was getting that bug from before your ​ "Thanks for you feedback." ​ comment
until maybe 10 minutes ago, but everything seems fine for me now.

Re: Site buggy

Posted: 15 April 2022, 09:08
by el cosimo
Didn’t get the error the last half hour, so suppose solved for now

Re: Site buggy

Posted: 15 April 2022, 09:09
by Neelie
Seems to be fixed for me on both browsers. Thank you! :)

Re: Site buggy

Posted: 15 April 2022, 09:10
by Een
Thanks a lot for confirming! It's hard to handle something we cannot see :)

Re: Site buggy

Posted: 15 April 2022, 09:19
by Tgiuseppe
The workaround is working, I don't have the error anymore. I can add some information on what I could see from my browser about blocked sources.
I looked in devTools in the tab of adBlocker, but there is no googletagmanager as blocked source. However, checking which trackers are blocked by the browser by default (I'm on Vivaldi, I can check them in the toolbar), there is a googletagmanager(dot)com indeed, together with facebook(dot)net and browser-update(dot)org.
My guess is that some domain lists were updated adding the google one, which is why the error wasn't present for someone. The list used by my browser is "DuckDuckGo Tracker Radar" (I can see it in settings under privacy tab).
I hope that this info helps you to reproduce the error.

Re: Site buggy

Posted: 15 April 2022, 09:27
by kereon
All is working fine for me this morning.
Thanks a lot.

Re: Site buggy

Posted: 15 April 2022, 10:02
by paulpritchard
Everything appears to be working for me.

Many thanks :-)