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Re: I can't access game even though it's my turn
Posted: 06 August 2022, 06:53
by Lily23
64 turn based games...would love to be able to play any of them
504 gateway error on Chrome & Firefox been going on for 8+ hours
Re: I can't access game even though it's my turn
Posted: 06 August 2022, 07:00
by EarlTuxen
The service is experience time outs from a NginX-server (error 50X somerthing).
It's an internal server error.
Guess their web services that serves the moves are down.
Looking for a place to report it...
Hope we get it up again soon.
/Jarl
Re: I can't access game even though it's my turn
Posted: 06 August 2022, 07:10
by Aliana54
Same problem here !
Only on two tables but it's a little bit annoying
Re: I can't access game even though it's my turn
Posted: 06 August 2022, 07:13
by wolmot
Bug has been reported and can be upvoted here:
https://boardgamearena.com/bug?id=69342
I am sure the admins will take care of the server issue as quickly as possible.
Re: I can't access game even though it's my turn
Posted: 06 August 2022, 07:14
by EarlTuxen
The bug has been reported:
#69342: "Gateway timeout errors trying to go to various games I'm in"
You can find it at the buttom of the website by clicking Report a bug (It's in the Contribute section).
/Jarl
Re: I can't access game even though it's my turn
Posted: 06 August 2022, 07:55
by DrClick
Hello all!
We're on it don't worry
Saturday 8am here so not as fast as we can, but coffee is on the way to help us manage this small issue.
Re: I can't access game even though it's my turn
Posted: 06 August 2022, 13:50
by xate
As you all noticed, there was an issue with Server 3 causing many of you not to be able to access turn-based games hosted on that server. This unfortunate event started late in the night for us, as a European based company.
Thank you all for reporting the issue here and especially for your patience until we were able to wake up and solve the issue in the early Saturday morning hours. As of around 9am local time, Server 3 has been back online and all of your turn-based tables are available again.
As usual when there is such an incident, all penalties incurred on the period of the incident will be automatically cancelled (please be aware that it may take some time).
We are sorry for the inconvenience.