Page 4 of 4

Re: Site buggy

Posted: 15 April 2022, 10:52
by Khayzhard
I'm happy to confirm that it works for me, currently.

I can log in normally (that is, without using private browsing or deactivating the adblocker).

Thank you very much guys

Re: Site buggy

Posted: 15 April 2022, 10:55
by ExpendableEnsign
Een wrote: 15 April 2022, 09:10 Thanks a lot for confirming! It's hard to handle something we cannot see :)
Nobody runs uBlock Origin or any other ad blocker? I'd have thought creating any kind of dependency on a dodgy ad/tracking site was just asking for trouble. (BGA would also be much quicker if you didn't make unnecessary calls to google and facebook.)

Re: Site buggy

Posted: 15 April 2022, 10:59
by Nyarly_362
Works alright now on FF again. Thank you!

Re: Site buggy

Posted: 15 April 2022, 11:54
by Een
ExpendableEnsign wrote: 15 April 2022, 10:55
Een wrote: 15 April 2022, 09:10 Thanks a lot for confirming! It's hard to handle something we cannot see :)
Nobody runs uBlock Origin or any other ad blocker? I'd have thought creating any kind of dependency on a dodgy ad/tracking site was just asking for trouble. (BGA would also be much quicker if you didn't make unnecessary calls to google and facebook.)
Dear ExpendableEnsign if you want to criticize (not requested by the way) please at least read everything. I mentioned that even when explicitly blocking the resource myself I couldn't reproduce the issue. We certainly cannot run every extension our users could use. Our browser would crash :lol:

Re: Site buggy

Posted: 15 April 2022, 15:07
by jgholliday
Een wrote: 15 April 2022, 08:46 Workaround is in place. As we haven't been able to reproduce on our side (even when blocking the specified resource), could you help us by confirming that the issue is solved for you? (you might need to F5 or CTRL+F5, but no need to clear cookies)
This fix seems to be working for me. I am running adblock plus, if that helps.

Re: Site buggy

Posted: 15 April 2022, 16:16
by Matt in the Hat
jgholliday wrote: 15 April 2022, 15:07 This fix seems to be working for me. I am running adblock plus, if that helps.
Same here: working again, with AdBlock Plus enabled, on Chrome 100, macOS 10.15.7.

Re: Site buggy

Posted: 15 April 2022, 17:27
by dudi2
A friend of mine had the same problem yesterday using Opera. We could avoid it when switching "Tracker blockieren" (block trackers) in Preferences to "Off". Looks like google changes something on their pages (related to the support of login using google account on BGA?) that breaks many users who have any add blocker or tracking blocker active, even if they use an BGA-only account and not the "login via google account" feature.

It was reproducible before your workaround was implemented. The message already happend in private window before any login data was insered into the fields, meaning it is independent of the individual user accounts.

Re: Site buggy

Posted: 15 April 2022, 18:08
by Vegetius
The fix also appears to be working for me. Firefox /Mozilla 5 with UBLock origin. Thank you support staff.

However, yesterday, I refreshed the browser and removed the adblocker, and it made things worse, as I could not log in. So the problem is not just with adblockers.

Re: Site buggy

Posted: 15 April 2022, 18:46
by GeraldineMerida
All good again for me. Thanks.