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Server update in progress

Posted: 22 September 2016, 07:21
by sourisdudesert
Hello,

Today, we are doing a major server update on a critical component (for realtime game).

The goal is to increase the service capacity.

The new component seems stable, although we still have some difficulties. At now, 2 non-critical features are not working :
  • A lot of you are marked "offline", despite they are online (which explains the low number of "connected/playing players" on the website).
  • The "spectators list" / "list of players at this table" is buggy.
We are working now to make these features back as soon as possible. Thanks for your understanding.

UPDATE : the 2 features above has been fixed now. Sorry for the (very) instable day. All penalties received today has been removed.

Re: Maintenance in progress

Posted: 22 September 2016, 10:17
by simradim
will we get a notification when it's back online ?

Re: Server update in progress

Posted: 22 September 2016, 11:27
by Willie333b
Replay the game and you will know: http://en.boardgamearena.com/#!table?table=23958267, a new bug after updating.

Re: Server update in progress

Posted: 22 September 2016, 11:57
by sourisdudesert
333-blue wrote:Replay the game and you will know: http://en.boardgamearena.com/#!table?table=23958267, a new bug after updating.
Thanks for the link but can you be more specific about the issue?

Re: Server update in progress

Posted: 22 September 2016, 13:01
by cream
The replay restart completely when a player undo his whole turn of moves.

http://en.boardgamearena.com/#!table?table=24109876

Re: Server update in progress

Posted: 22 September 2016, 14:23
by Willie333b
The opponent was skipped by me, but I got a leave penalty and 10 ELO lost, the game was back in the 1%.

Re: Server update in progress

Posted: 22 September 2016, 15:20
by Bored Gamer
The server stopped responding today on my last move and i got a time penalty. Can that be removed please?

The game was https://en.boardgamearena.com/#!table?table=24112877

After 20 minuites of the site being down it let me back in to finish the game lol

please remove from my record

Re: Server update in progress

Posted: 22 September 2016, 15:27
by ImDude
333-blue wrote:The opponent was skipped by me, but I got a leave penalty and 10 ELO lost, the game was back in the 1%.
This exact thing happened to me in a game of keyflower about a month ago. So frustrating.
The table # was 22864960
Turn # 99

Re: Server update in progress

Posted: 22 September 2016, 16:10
by CaptainSpazz
sourisdudesert wrote:Hello,

Today, we are doing a major server update on a critical component (for realtime game).

The goal is to increase the service capacity.

The new component seems stable, although we still have some difficulties. At now, 2 non-critical features are not working :
  • A lot of you are marked "offline", despite they are online (which explains the low number of "connected/playing players" on the website).
  • The "spectators list" / "list of players at this table" is buggy.
We are working now to make these features back as soon as possible. Thanks for your understanding.
I also got a time penalty on the game I just played. https://en.4.boardgamearena.com/saboteu ... =24113346#
I was disconnected and couldn't even reach the website. Everyone in the game was experiencing problems as well.

Re: Server update in progress

Posted: 22 September 2016, 16:50
by thirdmar
CaptainSpazz wrote:
sourisdudesert wrote:Hello,

Today, we are doing a major server update on a critical component (for realtime game).

The goal is to increase the service capacity.

The new component seems stable, although we still have some difficulties. At now, 2 non-critical features are not working :
  • A lot of you are marked "offline", despite they are online (which explains the low number of "connected/playing players" on the website).
  • The "spectators list" / "list of players at this table" is buggy.
We are working now to make these features back as soon as possible. Thanks for your understanding.
I also got a time penalty on the game I just played. https://en.4.boardgamearena.com/saboteu ... =24113346#
I was disconnected and couldn't even reach the website. Everyone in the game was experiencing problems as well.
Same for both players in this game, both got a time penalty: http://en.boardgamearena.com/#!table?table=24114350