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Poor user experience: Can't select table number with mouse

Posted: 20 February 2017, 03:43
by StringsAndVerses
I just tried to submit a report on a player, and was frustrated to find I could not select and copy the table number with my cursor; the text would not select because it's some kind of a link. I have to try to manually look at and type in the 8 digit table number, and should I make a mistake, I think the admins will simply delete the report without resolving it.

Is it too much to ask to have a table number on the screen I could actually copy-and-paste? Or better yet, couldn't you code it to pre-populate my report with the table number of my most recent game? What other table would I be reporting, other than the game I just played, 98% of the time?

Re: Poor user experience: Can't select table number with mouse

Posted: 20 February 2017, 08:29
by sourisdudesert
Hi

During a game, the table number is displayee on top left and can be copy pasted (not a link).

When you report a player after a game, the table field is pre populated with this table id. If you report a player from a his profile, of course it is not.

Re: Poor user experience: Can't select table number with mouse

Posted: 20 February 2017, 13:27
by diamant
sourisdudesert wrote:During a game, the table number is displayee on top left and can be copy pasted (not a link).
This is not the case for me. More, any text in the grey headband CANNOT be selected, therefore cannot be copied.

Re: Poor user experience: Can't select table number with mouse

Posted: 20 February 2017, 13:36
by sourisdudesert
I checked and can select/copy without problem. See :

Image

Re: Poor user experience: Can't select table number with mouse

Posted: 22 February 2017, 08:13
by StringsAndVerses
Well, oddly enough, some of us cannot, I suppose it depends on our device.

It would be a simple thing for the closing message 'This is the end.' to be changed to 'This is the end at table 87675490', would it not?

This, I believe, would be copiable by most devices.

p.s. Of course, making the report form friendlier to use would be even better.

Re: Poor user experience: Can't select table number with mouse

Posted: 22 February 2017, 08:24
by sourisdudesert
Can I ask you which browser you are using ?

My test was with Chrome + Firefox.

Re: Poor user experience: Can't select table number with mouse

Posted: 22 February 2017, 08:54
by StringsAndVerses
sourisdudesert wrote:Can I ask you which browser you are using ?

My test was with Chrome + Firefox.
I am using Chrome on my Android phone.

Re: Poor user experience: Can't select table number with mouse

Posted: 22 February 2017, 09:22
by sourisdudesert
Thanks.

It allowed me to reproduce the issue. It will be fixed in few days.

Re: Poor user experience: Can't select table number with mouse

Posted: 23 February 2017, 13:02
by diamant
sourisdudesert wrote:Thanks.

It allowed me to reproduce the issue. It will be fixed in few days.
Now, I can select text in the grey headband. My browser is "Edge". Thank you for the correction.