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Frequent errors when loading site

Posted: 14 August 2017, 03:33
by squarerootofthree
Probably every third or fourth time I open up BGA, nothing shows up for my turn-based games in progress even if I know that I have moves to make (there's no yellow bar at top). Additionally, two other strange things happen. If I click on "Play now" to check out my games in progress there are two spinning BGA logos (instead of the usual one). This only happens when I'm having the error. Then I get a very long error appearing in the chat window. It begins...

Code: Select all

Client error: TypeError: Error during callback from url /tablemanager/tablemanager/tableinfos.html. Cannot read property '84206824' of undefined. During /tablemanager/tablemanager/tableinfos.html......
If I reload the page it will work correctly.

Here is what it looks like: http://imgur.com/a/JllOU

This will happen in multiple browsers and computers. Does this happen to anyone else?

Re: Frequent errors when loading site

Posted: 14 August 2017, 03:34
by nandblock
These problems happen to me too.

Re: Frequent errors when loading site

Posted: 14 August 2017, 20:38
by Jest Phulin
Same here. Scrolling down, the error message displayed in the chat log doesn't seem to ever have an end.

I will say that I log directly into one of the language sites directly. Instead of going to www.boardgamearena.com, I set my browser to go to en.boardgamearena.com. I'm not sure if this influences this error.

F5 normally fixes it.

Re: Frequent errors when loading site

Posted: 15 August 2017, 08:53
by Liallan
Jest Phulin wrote:Instead of going to http://www.boardgamearena.com, I set my browser to go to en.boardgamearena.com. I'm not sure if this influences this error.
Me too, but I've never seen two logos, and maybe have seen an error like that once or twice ever. Usually if I have a problem, it's lags or just not loading at all.

Re: Frequent errors when loading site

Posted: 15 August 2017, 16:32
by squarerootofthree
Jest Phulin wrote:Same here. Scrolling down, the error message displayed in the chat log doesn't seem to ever have an end.

I will say that I log directly into one of the language sites directly. Instead of going to http://www.boardgamearena.com, I set my browser to go to en.boardgamearena.com. I'm not sure if this influences this error.

F5 normally fixes it.
I'll have to try going to the en.boardgamearena.com domain directly and see if that behaves any differently. And yep, the reload of the page will fix it for me usually. It's just that when the bug occurs in the browser my browser hangs for probably 10 seconds before it will even respond to the reload click.

Cheers!