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WARNING: FAILED TO RETRIEVE DATAS FROM BGA PRE-PRODUCTION
Posted: 11 September 2017, 21:15
by Rudolf
Hi...
I have this message on studio:
WARNING: FAILED TO RETRIEVE DATAS FROM BGA PRE-PRODUCTION
seems there is a problem in preprod
since a few minutes, I have a big trouble...
I cannot deploy a new version in live.
(I just finished coding locker tokens)
(If this is a question of space, you can erase all previous versions... I've got backups)
Re: WARNING: FAILED TO RETRIEVE DATAS FROM BGA PRE-PRODUCTION
Posted: 12 September 2017, 23:48
by Victoria_La
Preproduction server is down, it has to be re-built
Re: WARNING: FAILED TO RETRIEVE DATAS FROM BGA PRE-PRODUCTION
Posted: 13 September 2017, 17:10
by Een
Preproduction server has been shunted from the deploy process -> deploying from the studio is now possible again.
Re: WARNING: FAILED TO RETRIEVE DATAS FROM BGA PRE-PRODUCTION
Posted: 24 September 2017, 21:29
by quietmint
Een, I didn't understand your reply. Are you saying there's no longer a separate server for pre-production? I have a new game ready to move to pre-prod for final testing/approval (should not be visible to all BGA users yet). In Studio, I see the options for both "build a new release version" and "deploy in production". What do I click?
Re: WARNING: FAILED TO RETRIEVE DATAS FROM BGA PRE-PRODUCTION
Posted: 25 September 2017, 09:52
by Een
quietmint wrote:Een, I didn't understand your reply. Are you saying there's no longer a separate server for pre-production? I have a new game ready to move to pre-prod for final testing/approval (should not be visible to all BGA users yet). In Studio, I see the options for both "build a new release version" and "deploy in production". What do I click?
Yes, for a while now we deploy directly to production in a "private" mode where only the players member of the private "<gamename> group" can see and play the game. So preproduction was mostly unused, and since it broke, as well simplify.
The first deploy to production has to be done by admins. I'll add something on the studio manage game page stating this, question comes up often.