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wait time between messages

Posted: 23 October 2018, 15:48
by vichy
16:36, I write a question in the chat. 30 seconds later (because I have to wait, a clarification)

16:40 I write again. as it is too long what I want to say I have to write in two messages, but with 90 seconds between both

the measure antiflow or antispam is a little exaggerated, in my opinion


suggestions:
- leave a standard time of 30 seconds (it is not logical that it be incremental if it is not a repeated problem)
- analyze if the user has given flow or spam problems before penalizing him with this blocking
- Differentiate between premium users and not (because the one who comes to spam does not come to pay bills ...)

or even stop blocking it. It is not a forum, it is not the wassap. here people do not come to tell their life. it does not make much sense a block like this here ...

Re: wait time between messages

Posted: 23 October 2018, 15:51
by vichy
it would also be great if the bot's message connecting did not repeat itself 30 times, if we are going to worry about using chat

Image

Re: wait time between messages

Posted: 23 October 2018, 15:55
by sourisdudesert
Hi,

The general chat is not adapted for questions/answer. You can post a message every sometimes and eventually get some interaction, but we put this limit precisely because some users were spamming it with questions/answer.

Note that this is very rare to allow such a "general chat" in a website with such an audience. Most administrators do not want to take any risk and do not allow this. We want to allow this but we need to limit it.

Hope you understand.

Re: wait time between messages

Posted: 23 October 2018, 16:17
by vichy
I can understand that you think you need to control it. 90 seconds is still excessive

please, do not use the phrase of understanding if you are not even going to take a proposal into consideration. It is very patronizing. Argue the reason why not, but to say that better not to give an answer.