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Disconnected from game server.
Posted: 24 March 2019, 14:40
by RicardoRix
Since yesterday I get continual 'disconnected from game server' messages from the studio.
It's fine on the normal website, and running these tests, everything is OK.
https://en.boardgamearena.com/#!troubleshootmainsite
While I'm here, I have asked for read-only access (by clicking the link) to the 'shared-code' project, but don't know how I'm actually meant to download it. I guess with SFTP - WinSCP, but don't know how. Can I also download the code for other projects without using the 'new project - copy from existing project'?
Re: Disconnected from game server.
Posted: 24 March 2019, 16:49
by vincentt
Hi,
I have the same thing about disconnected but only when I am at work through our proxy.
About the code, yes, when you get read only access, you can download/view the code with WinSCP or other tools like that
Vincent
Re: Disconnected from game server.
Posted: 24 March 2019, 17:17
by RicardoRix
I looked through chrome F12, it suggests that this page is not secure:
https://studio.boardgamearena.com:3003/ ... 43865266-1
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How can you use WinSCP to download other projects? I only see folders for projects that I've created. Is it a different to 1.studio.boardgamearena.com ?
Re: Disconnected from game server.
Posted: 24 March 2019, 20:12
by fafa-fr
RicardoRix wrote:Since yesterday I get continual 'disconnected from game server' messages from the studio.
Same problem here, at home, without proxy. I can log in the studio and load some pages, but when I try to start a game, I only get the base html file, no css, js or image file.
RicardoRix wrote:I only see folders for projects that I've created.
You should see project folders with read-only acces in the same directory. I think the admins will have to have a look at it.
Re: Disconnected from game server.
Posted: 24 March 2019, 21:24
by vincentt
Hi,
I have contacted the admins

Let's hope it will be quickly fixed
Vincent
Re: Disconnected from game server.
Posted: 24 March 2019, 22:33
by Een
RicardoRix wrote:Since yesterday I get continual 'disconnected from game server' messages from the studio.
It's fine on the normal website, and running these tests, everything is OK.
Fixed, thanks! New certificate was there but had not been properly taken into account after automatic renewal.
RicardoRix wrote:While I'm here, I have asked for read-only access (by clicking the link) to the 'shared-code' project, but don't know how I'm actually meant to download it. I guess with SFTP - WinSCP, but don't know how. Can I also download the code for other projects without using the 'new project - copy from existing project'?
There should be a folder for the readonly project at the root of your SFTP folder after clicking the get readonly access link.
If not, something is wrong, please PM me the name of the project and your studio username (if different from your BGA username)
Re: Disconnected from game server.
Posted: 24 March 2019, 23:01
by RicardoRix
everything seems tickety-boo now, including the project folders. Thanks.