Board Game Arena

HI, I've just tried to restart Carcassonne two or three times but it doesn't load a tile (a window of error appears telling me that a "tile is broken, failed to load its image"... dunno whatever it means... Unfortunately I m not a PC expert... Sorry).

And the thing / issue is that I have lost reputation marks in order to do exit the "bugged" matches of carcassonne itself... GOSH !!! Are we serious ???
Someone faces issues with game or tiles loading and also he "gains" negative reputation marks ?!? NO WAY DUDES !!!

This is a MAJOR ISSUE of your site and reputation evaluation system too...

Could you gave me back my lost reputation points ??? Those where lost not for my fault and due to a bug in the web / the site itself or simply into the game, itself... So... WHY have I to see my ratio of reputation go lower and lower ??? PLEASE !!!

These things make me really upset... Gosh...

Historically, if there has been an issue with the site that causes penalties, those penalties have been removed when the cause of the issue has been corrected.

Do you happen to have screenshots and/or table number(s) of where this happened?