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Incorrect Email

Posted: 27 March 2020, 11:48
by BabiiMuffin
When I logged onto the website, I was automatically registered through Facebook.
I want to disconnect my social media account (Facebook), but it says I would only have access to the email they designated me.
My account is registered under the secondary email on my Facebook, which I no longer have access to since Yahoo doesn't have a customer service.
I tried to change my email on here, but it won't let me unless I respond on the email I can't log into.
I have already paid for the annual subscription and I tried to email boardgamearena, but I have yet to receive any replies.
Did anyone else have this issue before? Please help.

Re: Incorrect Email

Posted: 27 March 2020, 12:50
by Een
BabiiMuffin wrote: 27 March 2020, 11:48 When I logged onto the website, I was automatically registered through Facebook.
I want to disconnect my social media account (Facebook), but it says I would only have access to the email they designated me.
My account is registered under the secondary email on my Facebook, which I no longer have access to since Yahoo doesn't have a customer service.
I tried to change my email on here, but it won't let me unless I respond on the email I can't log into.
I have already paid for the annual subscription and I tried to email boardgamearena, but I have yet to receive any replies.
Did anyone else have this issue before? Please help.
Yes, it's an unusual case but it can happen, and sorry if we don't answer fast, it's very busy at this time for us :)
You can send me a PM with your old email and the new one and I'll make the change.