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High frequency - Game Start impossible.

Posted: 29 March 2020, 21:21
by Robo65
Hello,

I was trying to play "6 Nimmt" just now. There were many tables open, and about 20 Players, I think, who were trying like mad to connect to all of them at once. It was a terrible flashing of players and tables, nearly impossible to click "join" before the table scrolled away or disappeared. Every table filled up with 10 players in seconds, and emptied as fast.

A few times, I came to the point where the game could start, and clicked accept. Only to be dropped out because the game start was refused.

Sorry, people, that won't work. This overloads the lobby, and it overloads the patience of every player. Hey, it's a board game, not a pallet of toilet paper, flour or noodles!

In high frequency games, we should restrict ourselves to only a few tables. Maybe then a game start may be arranged before everyone drops out again.

Robo

Re: High frequency - Game Start impossible.

Posted: 29 March 2020, 21:24
by Robo65
Hilarious effect: I tried again, everybody left just right in time, and I was at a one person table. Sure win for me.

Re: High frequency - Game Start impossible.

Posted: 29 March 2020, 21:30
by sourisdudesert
We are totally aware of the problem.

Some words of explanation:
  • Most of 6 nimnt players are using the "Automatic mode" (top right of the lobby). They just have to click "Play" and they are into a game. Of course they are joining the tables very quickly (and faster than you) because... it's automatic ;)
  • This system used to work perfectly for the past 10 years ...
  • .. but with the current situation, the audience of the service has been multiplied by 5 in 15 days. So there are 5 times more tables and as you said: it does not work.
  • Because of the traffic, we are 100% focused on extending service capacity, and cannot address this problem at now.
Conclusion:
_ this problem will be addressed soon.
_ in the meantime, please switch to "Automatic" if you want to play popular games like 6 nimnt!

Re: High frequency - Game Start impossible.

Posted: 29 March 2020, 22:22
by Robo65
I didn't want to accuse you, the admins. I thought that this was a pathological user behaviour.

But if that's the effect of the automatic lobby, well, perhaps automatic mode is currently not the best idea? You said yourself (or was it Een?) that the lobby has too much load.

Robo