Board Game Arena

On 6th April I signed up to be a Premium member for one month having had a standard membership for 9 years (!) On 24th April I noticed that I'd earned enough presents to get another month for free, so I hit the button expecting my membership end-date to be pushed back. That didn't happen and all my presents disappeared.

Here we are now at 6th May and my membership has ended and I still haven't been able to reclaim my presents. I've now sent two messages to the BGA "contact us" address but have not had a reply. The first of them was nearly two weeks ago.

Can anyone tell me what I should try next? I worked really hard to get all those presents and I don't want to just lose them!

Hi! To me, it seems that you are reading the end of your premium 6 May 2020 while it's actualy 5 June 2020.
Good news, it worked

Ooh, do you think so? That would be good news. And I thought it was only Excel that used US data formatting. Thank you!