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I there any remedy for a disconnection?

Posted: 04 August 2020, 07:58
by DrewZ
I was just playing Rallyman GT and was completely disconnected from the BGA servers. I could go to literally any other website I wanted, but not BGA. I restarted my browser, then rebooted my computer completely. For over 10 minutes I got nothing when trying to connect to BGA. Any other website was no problem at all.

When I finally was able to get back on I was told I "abandoned" my game, was given a last place finish and my reputation was knocked down. I can't find anything anywhere to report a problem or ask for some kind of help. Is that "just the way it is--deal with it"? I try to support the sites I use, but I'm hoping they support their users at the same time. I've seen a LOT of people just bail on a game when every player waiting to start doesn't have a 100% reputation score, and sometimes its hard enough to get a game started even when you have one.

Re: I there any remedy for a disconnection?

Posted: 04 August 2020, 08:22
by N_Faker
https://boardgamearena.com/serverstatus ... ves_played

Looks like something did happen at that time, but it wasn't severe enough to be automatically flagged.
I also lost connection despite other sites functioning, but it only lasted a few seconds.

Re: I there any remedy for a disconnection?

Posted: 04 August 2020, 18:28
by DrewZ
N_Faker wrote: 04 August 2020, 08:22 Looks like something did happen at that time, but it wasn't severe enough to be automatically flagged.
I also lost connection despite other sites functioning, but it only lasted a few seconds.
Someone forced a FAQ link on me when I came into the forums. Apparently you get 1 reputation point back every time you finish a game with no clock penalties, so it can be built back up quickly enough.

Re: I there any remedy for a disconnection?

Posted: 23 September 2020, 15:49
by Leoishere
Me too!!!
This never happens on any other site - only here. It get slow so I refresh and mostly it works but sometimes I get disconnected while refreshing and lose the game. I then usually have to restart my laptop to get back on. Annoying!

Re: I there any remedy for a disconnection?

Posted: 08 November 2020, 09:08
by Kire
I have the same negative experience. During one evening of playing, it happens on average 3 or 4 times that the connection is lost. The wifi indicator on top shows no wifi. Switching Wifi off and on fixes the problem. I need to restart the chat function to talk to the other players again.

I am playing using Chrome and a MacBook Air.

Any good tips are welcome because this s very annoying.