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Unexpected exception: BGA service error -- Sept 8th

Posted: 08 September 2020, 17:17
by MikeIsHere
Starting at about 12:08 EST on Sept 8th my game cribbage started throwing errors across multiple tables the same action PlayCard
Not sure if the issue is on my side, or something with the servers.

Does anyone know where I would start looking to debug?


Sample from Prod Logs
http://boardgamearena.com/2/cribbage/cr ... 9581273241
08/09 18:09:12 [error] [T110671847] [86410058/MikeIsHere] Unexpected exception: BGA service error (boardgamearena.com 08/09 18:09:12)
#0 /var/tournoi/release/tournoi-200901-1002-gs/www/game/module/table/gamestate.game.php(596): APP_DbObject->masterNodeRequest('asyncTableMove', Array)
#1 /var/tournoi/release/tournoi-200901-1002-gs/www/game/module/table/table.game.php(3133): Gamestate->sendAsyncTableMove(Array)
#2 /var/tournoi/release/tournoi-200901-1002-gs/www/include/APP_GameAction.inc.php(222): Table->checkActivePlayersChange()
#3 /var/tournoi/release/tournoi-200901-1002-gs/www/include/APP_GameAction.inc.php(216): APP_GameAction->ajaxResponseWithResult(NULL)
#4 /var/tournoi/release/games/cribbage/200904-1351/cribbage.action.php(49): APP_GameAction->ajaxResponse()
#5 /var/tournoi/release/tournoi-200901-1002-gs/www/include/webActionCore.inc.php(135): action_cribbage->playCard()
#6 /var/tournoi/release/tournoi-200901-1002-gs/www/index.php(230): launchWebAction('cribbage', 'action_cribbage', 'playCard', false, false, NULL, true, false)

Re: Unexpected exception: BGA service error -- Sept 8th

Posted: 08 September 2020, 17:22
by bibi6
Hello,

Seems to be on the server side: I have problems with my two Blooms games this evening...

Re: Unexpected exception: BGA service error -- Sept 8th

Posted: 08 September 2020, 17:37
by DavidBarry
Two of my games are stuck with this sort of error, including a Through the Ages game that shows as complete - but keeps taking me there as one of my "active" games - and a Kingdomino game where I cannot make a turn 'cos I keep getting an exception.

Re: Unexpected exception: BGA service error -- Sept 8th

Posted: 08 September 2020, 17:38
by MikeIsHere
Just an update I am getting the same error updating a bug

Unexpected error: BGA service error (boardgamearena.com 08/09 18:38:10)

Re: Unexpected exception: BGA service error -- Sept 8th

Posted: 08 September 2020, 17:40
by coolpapa
Same in a Terra Mystica game for me. Table 110773450.

Re: Unexpected exception: BGA service error -- Sept 8th

Posted: 08 September 2020, 17:47
by juhalampinenkin
I have problems with two open games now. cannot pass or do actions. Bga error xxx

Re: Unexpected exception: BGA service error -- Sept 8th

Posted: 08 September 2020, 17:50
by pchallinor
Getting similar errors on a couple of games. Also have 1 game that is completed, but doesn't close.

Re: Unexpected exception: BGA service error -- Sept 8th

Posted: 08 September 2020, 17:55
by Een
Hi, there was indeed a server issue affecting turn based games. It should be fixed now, thanks for reporting it.

Re: Unexpected exception: BGA service error -- Sept 8th

Posted: 09 September 2020, 01:41
by pesky
Hi guys,

Unsure if its related but I am getting BGA Service Errors when attempting to complete my move on 2 of my games.

https://boardgamearena.com/1/yokohama?table=110415139
https://boardgamearena.com/2/marcopolot ... =110466590

Edit: OK games are moving now. Thank you devs for the quick fix!

Re: Unexpected exception: BGA service error -- Sept 8th

Posted: 09 September 2020, 02:20
by m0d0
Likewise, I'm getting this error on a number of games. It seems to be erroring out while clicking on a blue BGA button at the top of the screen.
I have not errored out on other interface inputs, yet, just those blue buttons.

I have a lot of games running at the moment, but this is one example, where I can't play:
https://boardgamearena.com/1/incangold?table=110626034