Board Game Arena

Every single time I try to upload an avatar image I get this error: "Error while updating your avatar image: Error during image resampling"

I scaled the image down to 184x184 in size. And I've tried a host of export options to see if how I'm exporting it from GIMP is affecting the outcome. The error is always the same. I've tried to upload as file type gif, jpg, and png. I even created a blank image in mspaint and exported it as a png and I still get the same error. I've tried to upload the image in both firefox and chrome. Any help would be greatly appreciated. Thank you.

Edit: I generated a bug report here: https://boardgamearena.com/bug?id=31686
The other avatar bug reports had different error messages when searching through the list using "avatar."

FREEMANtsinq wrote: ↑11 January 2021, 13:22 Every single time I try to upload an avatar image I get this error: "Error while updating your avatar image: Error during image resampling"

I scaled the image down to 184x184 in size. And I've tried a host of export options to see if how I'm exporting it from GIMP is affecting the outcome. The error is always the same. I've tried to upload as file type gif, jpg, and png. I even created a blank image in mspaint and exported it as a png and I still get the same error. I've tried to upload the image in both firefox and chrome. Any help would be greatly appreciated. Thank you.

i think is because you need to have played 20 differents games (that also answer my question in the french version of (AVATAR-the new way)) because i can upload fine since i have like 70 differents games played, was about 40ish when that update came out first, so nothing changed.

so i think is when you get about 20 discovered games on BGA.

Prior to playing at least 20 rounds of games, I was getting the 20 game limit error. I have passed that minimum and now the upload dialog is available to me.

FREEMANtsinq wrote: ↑11 January 2021, 13:38 Prior to playing at least 20 rounds of games, I was getting the 20 game limit error. I have passed that minimum and now the upload dialog is available to me.

hum, maybe it's a bug or something that i'm not sure about.

Just for clarity, here's a recording of the error.

https://i.imgur.com/Dg91A6n.mp4

Uploading a custom avatar is now working for me. Bug appears to have been a server-side error since I've changed nothing on my end. My bug report can be closed.