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BGA is having difficulties at the moment

Posted: 04 March 2021, 21:38
by technonath
Games not starting, people can't exit it's all gone a bit weird at 20:35 GMT

Re: BGA is having difficulties at the moment

Posted: 04 March 2021, 22:16
by firefly246
Seconded. I have two games that even though they have ended..still say it's my turn.

Table #151317279
Move #61
Progression 81%


and


Table #151555898
Move #52
Progression 100%

Re: BGA is having difficulties at the moment

Posted: 04 March 2021, 22:19
by technonath
Een just wrote on the chat - @all one of our mainsite server is really slow. we are looking into this.

Re: BGA is having difficulties at the moment

Posted: 04 March 2021, 22:33
by technonath
Finally they have put a message up 1 hour after the problem started .

Re: BGA is having difficulties at the moment

Posted: 04 March 2021, 22:55
by Een
Incident is over. Service has been slow to register gameresults for about 1 hour until we isolated the slow server and rerouted the load.

Sorry for this issue ; penalties over the period will be cancelled in the next few hours.

Re: BGA is having difficulties at the moment

Posted: 05 March 2021, 00:37
by KongKing123
Thanks.

For reference, the bug report is here: https://boardgamearena.com/bug?id=35483

Re: BGA is having difficulties at the moment

Posted: 05 March 2021, 04:23
by firexed
The recent games played are still not showing up on one's profile. https://boardgamearena.com/player?section=lastresults . Seems only Terra Mystica games are affected.

Re: BGA is having difficulties at the moment

Posted: 05 March 2021, 13:16
by Ze Monstah
Nope... I am still affected by this and I played only 7 wonders.

But... elo was lost/won as normal, despite the games not appearing in my game history.
Aaaand... If i went on a player i played with, on his/her profile, and checked his/her games with me, the game(s) would appear, even if they don't show if i simply look on the game histories.

Re: BGA is having difficulties at the moment

Posted: 05 March 2021, 13:31
by Ze Monstah
Extra: Even if the games won't appear here (https://boardgamearena.com/player?section=lastresults), they appear here (https://boardgamearena.com/player?section=prestige), by the number changes (ex. after a 7 wonders win, the number of games and wins, increase by 1).

Re: BGA is having difficulties at the moment

Posted: 05 March 2021, 13:47
by Een
firexed wrote: 05 March 2021, 04:23 The recent games played are still not showing up on one's profile. https://boardgamearena.com/player?section=lastresults . Seems only Terra Mystica games are affected.
Indeed, there was a separate issue affecting lastresults for some games. Thanks for reporting this, it has now been fixed.
(note: you can find all your games in your "games history", even those that weren't correctly added to the "lastresults" until the fix)