Board Game Arena

My friend and I started playing online two days ago and we were doing just fine but then, today the server wouldn't let us play because we are "in the same location" and it would insist on the premium membership.

Do anybody know if there was a kind of "trial" that has expired after two days ...are we obbligated to get the premium ?
Or there is something that we can do?

tsukii19 wrote: ↑16 March 2021, 18:05 My friend and I started playing online two days ago and we were doing just fine but then, today the server wouldn't let us play because we are "in the same location" and it would insist on the premium membership.

Do anybody know if there was a kind of "trial" that has expired after two days ...are we obbligated to get the premium ?

There is no trial period, though it is odd that it worked at first. Perhaps you have dynamic IP addresses which have now incorrectly been flagged as identical? You could try playing on a different device or network and seeing if that makes a difference.

If not, you can report your case here: https://boardgamearena.com/bug?id=14983

Thank you for the fast response!
So basically, we tried changing WiFi connection or using a Vpn, however at first it still didn't work but at some point it fixed by itself
Hope it won't bug again, if so I'll try to report through the link.

Thank you again