Board Game Arena

I had problem with one payer.
When he saw that he is going to lose he quits the game, and go offline. is there any chance to register the game as victory for me, and to get ELO points.
When I want to expel him it just says that he is going to lose ELO and my status is going to be unchanged.



He went into -10 minutes and I expeled him at that moment

It's true, it happened to me like 20 times in Reversi games, some are removed but the same does not win the game.