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Conditions to take a username over

Posted: 19 January 2022, 03:13
by Gyôm
Hi,

I've read on this forum that to be able to overtake another player username while changing mine, the player must be inactive for 1 year and played 4 games or less. However, I've tried to overtake the username of a user inactive for 12 months and who has played only 3 games, but I received this message (in french) : "Cet identifiant est déjà pris par un autre joueur. Si ce joueur n'utilise pas son compte durant 1 an, vous serez peut-être en mesure de le récupérer."

What I'm I doing/understanding wrong?

Thank you in advance for your help!

Re: Conditions to take a username over

Posted: 19 January 2022, 10:58
by voriki
https://boardgamearena.com/support

They obviously first have to deactivate the old account.