Board Game Arena

Starting today I keep getting this error: Callback error: ReferenceError: ga is not defined

And then my profile link and turn based games in the top right are not there.

Sometimes refreshing or hitting back gets them to appear but the error occurs again and they disappear.

I'm on chrome.

Me too, on Edge.

1964 Boggle Champ wrote: ↑14 April 2022, 18:34 Starting today I keep getting this error: Callback error: ReferenceError: ga is not defined

And then my profile link and turn based games in the top right are not there.

Sometimes refreshing or hitting back gets them to appear but the error occurs again and they disappear.

I'm on chrome.

Same on Chrome: "Callback error: ReferenceError: ga is not defined"
And when the error occurs, the top-right zone doesn't load.

I can't reproduce this issue. Could someone post the full trace from the web developer console (F12).
Did you try clearing your browser cache too? (or using CTRL+F5) Did you try in a private window to make sure you don't have an adblocker or browser extension meddling?

The best would be to collect information in comment of this bug report: https://boardgamearena.com/bug?id=62827

Uncaught ReferenceError: ga is not defined
at Object.s (ly_metasite.js:1:543302)
at dojo.js:1:23212
at Object.<anonymous> (ly_metasite.js:1:544299)
at dojo.js:1:23212
at dojo.js:1:9653
at He (dojo.js:1:9723)
at dojo.js:1:9917
at Xe (dojo.js:1:9781)
at We (dojo.js:1:9855)
at r (dojo.js:1:11014)
%7BIMG_ICON_BACK_TOP_SRC%7D:1 Failed to load resource: the server responded with a status of 404 (Not Found)

I have this error on Chrome PC and Android

Edit1
Same in private windows in Chrome (even without login)

Same on Firefox + NoScript, with quite strict setting (I use it to not be tracked by Google/Facebook/Amazon/...).
If I allow one specific domain, "googletagmanager.com", it works, I can play and post this message.
I have only one tab in my browser, and before opening new tabs I will disconnect, disallow this domain and clean my browser: very annoying!

May be this domain has irregular problems, explaining problems for other players?

In any case, it is a bad idea to depend on outer domains for basic functions...

Getting the same error today on Safari 15.2, macOS Monterey 12.1.

Meeplelowda wrote: ↑14 April 2022, 18:46 Same on Chrome: "Callback error: ReferenceError: ga is not defined"
And when the error occurs, the top-right zone doesn't load.

And when the top-right zone doesn't load, I can't access my turn-based game!

Een wrote: ↑14 April 2022, 18:48 Did you try clearing your browser cache too? (or using CTRL+F5) Did you try in a private window to make sure you don't have an adblocker or browser extension meddling?

Clearing cookies and cache made it worse. Once I did that I could not even log in with a normal window. I have to log in from a Chrome Incognito window now. I don't have adblockers.

Same error for me (Chrome 100.0.4896.75) as for the OP. I am logged in, probably by persistent cookie. I can play if I take a long route Community → my groups → my profile → now playing at <n> tables. The direct icons at top right are missing, and I get that error about ga (google analytics) missing.

Oh, and yes, I cleared cache — but not cookies. I suspect that if I cleared cookies I could not log in again.