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Stuck Game - Dev won't fix

Posted: 03 May 2022, 14:31
by duckduckgames
Hi,

I and others have a stuck game of Hydroracers that the dev says he won't or can't fix. If we quit the game we'll get penalized. I have asked multiple times now and explained why I can't just quit but he still won't do anything. Is there anything we can do? Can an admin cancel these games? Our game is table=262029033. Thanks - Dan

Re: Stuck Game - Dev won't fix

Posted: 03 May 2022, 14:54
by RobertBr
You should be able to propose collectively abandoning the game.

Re: Stuck Game - Dev won't fix

Posted: 03 May 2022, 15:24
by duckduckgames
The screen from where you can do that is completely blocked. Just forever loading. Just says: "Application loading... Go back." No ability to access the "collectively abandon game" option.

Re: Stuck Game - Dev won't fix

Posted: 03 May 2022, 15:48
by xate
This game has been closed by the Admins.

For future reference, you will get a more prompt response by writing us directly at support:
https://boardgamearena.com/support

Re: Stuck Game - Dev won't fix

Posted: 03 May 2022, 17:11
by duckduckgames
Thank you!

Re: Stuck Game - Dev won't fix

Posted: 03 May 2022, 17:59
by Een
I would like to add that there is a clear warning on beta games about them being well, beta. So when you play you accept the risk of having some issues leading to reputation loss. If you are not willing to accept that (a small reputation hit for quitting a game occasionally due to a blocking bug should not be a big issue), please don't play beta games, wait for full release, and please definitely don't ask repeatedly developers to solve something that may be unsolvable.