When I'm away from the page, I don't care. I don't care if I am shown offline while I'm away - I don't know the impact of that. Either I'm going to get a notification (via email or otherwise) until the system times out or not. I'm not in charge of whether I get a notification or not. I am only prompted with a Warning when I return to the page. I'm saying, I have actively returned to the page under my own preference, I'm ready to get back to gaming, that's why I'm here. Obviously I know the page is probably stale, I always hit refresh anyway, why would I need a warning to tell me that I've timed out? Any screen change I do will automatically prompt a refresh and system light up anyway, I didn't need a chastising Warning.Silene wrote: ↑28 June 2022, 18:51Do you mean it would be ok for you, if the page would still look the same just without any changes and you wouldn't be notified when it's your turn in a game, when you get a message or a notification and also you are shown offline for others? Because I wouldn't expect that without any note/warning.SquashEngineer wrote: ↑28 June 2022, 18:44It just comes back to the fact that the warning is not needed in either case.
But a bigger button to get back online would be nice...
Inactivity Warning Notice
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- SquashEngineer
- Posts: 246
- Joined: 05 October 2021, 02:18
Re: Inactivity Warning Notice
Re: Inactivity Warning Notice
If you are in the lobby, looking/waiting for tables, the warning lets you know that what you're seeing is not up to date. Or rather, without the warning you'd be left with a static state that's not updated and you wouldn't know that you have to hit refresh or whatever for it to start updating again. I do agree that the wording and looks could be different though.
Re: Inactivity Warning Notice
be more relevant?"Are you still with us?"
- Yes! Bring me back to where I was...
(Y'know like the "Are you still watching" pop-up on any streaming websites...)
Cheers,
Y.
Last edited by Yorgad on 29 June 2022, 09:52, edited 1 time in total.
Re: Inactivity Warning Notice
You clearly never have worked tech support.
- SquashEngineer
- Posts: 246
- Joined: 05 October 2021, 02:18
Re: Inactivity Warning Notice
No. Shouldn't be necessary AT ALL. On iOS safari, I navigate back to the tab I have open for BGA, and the magic happens, the page refreshes automatically and I don't have to do anything.
Why wouldn't that also occur on Chrome browser? Don't warn me about anything. I'm obviously back. On my first click anywhere - go ahead, bring me up to date.
Re: Inactivity Warning Notice
What happens if you don't click anywhere?
- SquashEngineer
- Posts: 246
- Joined: 05 October 2021, 02:18
Re: Inactivity Warning Notice
At the end of one of my games, in the results summary page, a red banner with the following message was posted against one of the players, preceded by a black triangle with an exclamation mark in it.
“! It is this players first game. Does this player know the game rules?”
Again, this appears to be some kind of negative warning. I don’t understand the purpose. Are other players supposed to be wary that the player may not understand how to play? Why is it presumptuously negative. Maybe on first read, the player understands the rules perfectly. What would the other players do differently? Take it easy on them next game?
“! It is this players first game. Does this player know the game rules?”
Again, this appears to be some kind of negative warning. I don’t understand the purpose. Are other players supposed to be wary that the player may not understand how to play? Why is it presumptuously negative. Maybe on first read, the player understands the rules perfectly. What would the other players do differently? Take it easy on them next game?
- SquashEngineer
- Posts: 246
- Joined: 05 October 2021, 02:18
- SquashEngineer
- Posts: 246
- Joined: 05 October 2021, 02:18
Re: Inactivity Warning Notice
The Message has been changed to "Are you still there?" while the only available response to the question, and to clear the pop-up window, is "OK."
It still would make more sense to me, to provide the user with a statement, rather than a question that you do not intend for them to answer. What if the person's answer was "No?" What could they do?
Ideally, the page would automatically refresh as soon as the user returns to the window/tab.
Alternatively the page would automatically refresh as soon as the user clicked anywhere.
If a pop-up and acknowledgement by the user is needed, the only thing required is a button that says "Let's go."- no prompting question or statement is required at all.