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Update payment information?
Posted: 24 May 2022, 18:38
by Rob Good
I just noticed that my premium subscription has expired (I got a new CC number). Where do I go to update my payment information? In the email, it says to go to boardgamearena.com/premium to update my payment information, but I don't see how to do that from there.
I'm hoping to keep my current annual rate, so any help would be appreciated. Thanks!!
Re: Update payment information?
Posted: 25 May 2022, 11:58
by voriki
Keeping your previous rate won't be possible anymore, I'm afraid
You need to take a new subscription, and choose monthly or yearly.
Re: Update payment information?
Posted: 04 June 2022, 20:43
by Caffe Latte
I was hoping this to be resolved until my renewal on July.
Seems so unfair to announce keeping same price for oldies here and using our inability to force banks stop issuing new cards.
Re: Update payment information?
Posted: 04 June 2022, 21:25
by aesche
After like 6 months of this going on, 100 threads with complaints, and 0 reaction from officials, ppl *slowly* could get that there won‘t be a fix.