Board Game Arena

There is a player who comes in to every game I play of Connect 6 (I'd assume other's games of Connect 6 as well) and insults another player along with dropping a link to a game archive. I don't know what's going on between those two and it's not my business but in my last 9 to 10 games it has happened. I can't for the life of me figure out how to report it. Using a red thumb won't work because I haven't actually played against said offending player and "personal reason" doesn't cut it. I have a screenshot.

I've searched on the forums on how to do this, and I've looked through the FAQ and I've looked through the whole Contact Us page but there's nowhere that I can find to contact a moderator or even an e-mail address for this situation. Nor can I find a way to create a support ticket. I feel like I'm not the only person who has this problem in contacting the site. I haven't messaged anyone on the moderator or admin list on the "our team" page because I didn't know if that was appropriate.

Hopefully someone has an idea or a clearer way to reach someone.

First sorry that this happened.

As the specific way of reporting the player, a convoluted idea that came to my mind is to start the reporting process for the player you were playing with, select chat problem at a table, select the table and then maybe when you have to select the insulting chat message(s) in the list if you select a message from the spectator it will give you an option to report the spectator? I don't know if it will work at all (if it does not, don't complete the report), but I thought about it because like this the report would actually go to the moderators with the precise problematic chat messages so that they can judge it.

As a general way to fix the issue, I think you can open or vote for a suggestion/bug report about a clear way to report an insulting spectator (if you do you can also post the link to the report here so that it is easier for others to upvote).

You can go to the player's profile and use the button "report this player" in the top right, choose "behaved inappropriately" and then include the table number. Even if they were not playing at the table, if they used the chat they can be reported for this. It will show you the chat from the table and you can mark the lines.

testingmypatience wrote: ↑09 March 2023, 15:01 You can go to the player's profile and use the button "report this player" in the top right, choose "behaved inappropriately" and then include the table number. Even if they were not playing at the table, if they used the chat they can be reported for this. It will show you the chat from the table and you can mark the lines.

Ah this seems much better, I didn't know it was possible.

testingmypatience wrote: ↑09 March 2023, 15:01 You can go to the player's profile and use the button "report this player" in the top right, choose "behaved inappropriately" and then include the table number. Even if they were not playing at the table, if they used the chat they can be reported for this. It will show you the chat from the table and you can mark the lines.

This is a useless act. You must not have really tried this or you would know that it does nothing to try to report a player. BGA does not want to hear about it

testingmypatience wrote: ↑09 March 2023, 15:01 You can go to the player's profile and use the button "report this player" in the top right, choose "behaved inappropriately" and then include the table number. Even if they were not playing at the table, if they used the chat they can be reported for this. It will show you the chat from the table and you can mark the lines.

I have no idea how I missed that. Thank you.