Page 1 of 1
Claiming a Refunf
Posted: 02 May 2023, 15:07
by Tracy-Jane
How exactly can I contact anyone in authority? I need to request a refund for being charged twice for my premium fees.
I've searched FAQ and looked in Support but there is no email address for contacting support.
Re: Claiming a Refunf
Posted: 02 May 2023, 17:47
by lordalx
You should be able to fill a case from there:
https://boardgamearena.com/support
Re: Claiming a Refunf
Posted: 02 May 2023, 19:54
by Gulchen
At that page, "Premium" is listed with "MY ACCOUNT".
From there, I guess the closest that lets you through is "EMAILS",
on the basis of "Who do I email when the support?step=3
comment does not solve my Unexpected Payments problem?",
since I don't see anything relevant under "PAYMENTS" that lets you through.