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can't participate

Posted: 11 May 2023, 12:49
by carocroq
Hi,
For several days, I can't register on the tournaments, whatever the game, whatever the level requested or whatever the start date, on the app or the web page on my pc. I am premium member and I have participated to other tournaments before. In fact, the tournaments displayed are not clickable . Could you please help me? Thanks

Re: can't participate

Posted: 11 May 2023, 19:21
by o mS Kim91 x
I am having the same issues.

I created a tournament a few days ago, but I am unable to access it now.

Seems as though this has occurred in the last 48/72 hours.

Re: can't participate

Posted: 11 May 2023, 19:36
by o mS Kim91 x
I created a report after checking to see if one has been created yet
#88406: "Tournament links (on any game) are not accessable"

carocroq wrote: 11 May 2023, 12:49 Hi,
For several days, I can't register on the tournaments, whatever the game, whatever the level requested or whatever the start date, on the app or the web page on my pc. I am premium member and I have participated to other tournaments before. In fact, the tournaments displayed are not clickable . Could you please help me? Thanks

Re: can't participate

Posted: 11 May 2023, 21:04
by carocroq
Thanks a lot,
so I ll just have to wait :) ?

Re: can't participate

Posted: 12 May 2023, 21:09
by o mS Kim91 x
You can go to the bugs page and look up the bug report and give it a thumbs up to increase the popularity of the issue.

Also I found a work around- if you go to the "play" page you can choose the play options "simple game" or "arena" or "tournaments"
-- choose tournaments

You should be able to access the tournaments and register for them from that page (I was able to last night)

Hope that helps!

Re: can't participate

Posted: 13 May 2023, 23:07
by carocroq
thanks i am gonna try!

Re: can't participate

Posted: 15 May 2023, 05:03
by shoshie
I'm so relieved to see this post as I couldn't figure out what I was doing wrong.

I did try the suggestion above about choosing tournament as game type and it worked perfectly and got me to the filter and I cold register that way

Re: can't participate

Posted: 18 May 2023, 23:49
by a_trex
Same issue - can't click on the tournaments to join, workaround works at this point but definitely inconvenient.
Looked for the report below but couldn't find it. Created a new bug report but can't even find that...
o mS Kim91 x wrote: 11 May 2023, 19:36 I created a report after checking to see if one has been created yet
#88406: "Tournament links (on any game) are not accessable"

carocroq wrote: 11 May 2023, 12:49 Hi,
For several days, I can't register on the tournaments, whatever the game, whatever the level requested or whatever the start date, on the app or the web page on my pc. I am premium member and I have participated to other tournaments before. In fact, the tournaments displayed are not clickable . Could you please help me? Thanks