Problem loading the page

[GZ I do not care]

Hello,
When I send a request to play, I can't access the table even though the game has started
I always encounter this problem, and I don't know why, which makes me lose my reputation
and unable to play
Although the internet has not bad
Is there a solution please?

This is a proof of the problem:
https://prnt.sc/rjTA94qAgjDI

thank you so much

[PrimusPalus]

What happens to me is if I'm in another tab or window the game page won't open, is it the same?