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Account deletion query

Posted: 11 January 2024, 09:52
by KenFin1
A few weeks ago I tried to delete my account. I went through all the stages. At the end it said I had to finish all active turnbased games first then log out. Setting aside why that should be, does this mean when those games end the account will automatically delete, or do I have to go through the deletion process again once I have no active games?

Given the movement from BGA in retracting ELO decay and similar disagreeable changes that were made is it too late to get the deletion cancelled? I'm willing to stick around a little longer and see how this pans out.

Re: Account deletion query

Posted: 12 January 2024, 00:56
by frogstar_A
I guess no one still herevwill have experience of deletion!!

Maybe raise a support ticket

Re: Account deletion query

Posted: 13 January 2024, 01:13
by KenFin1
frogstar_A wrote: 12 January 2024, 00:56 I guess no one still herevwill have experience of deletion!!

Maybe raise a support ticket
how do i do that?

Re: Account deletion query

Posted: 13 January 2024, 03:11
by Meeplelowda
KenFin1 wrote: 13 January 2024, 01:13
frogstar_A wrote: 12 January 2024, 00:56 I guess no one still herevwill have experience of deletion!!

Maybe raise a support ticket
how do i do that?
I'd try the "Contact us / Support" link at the bottom of every page on the site.