Board Game Arena

Hi all
I discovered that I was blocked from accessing BGA from my IP address. The reason is a violation of the rules. I don’t understand which ones.
It says that I should receive a letter by email, and I would be happy to contact the moderators to appeal my ban or at least establish the reason for this. But there is no letter, and I don't see any way to contact the team.
I didn’t break the rules, except that I could access the site using a VPN, but this is the specifics of my work and I just sometimes forget to turn it off. Or I play at the same time as work
I hope moderators will see this thread and contact me.

I think I saw that once when I was on hotel wi-fi but it went away when I logged in at home. Can you try another network?

Yes, I understand that connecting from another network would solve the problem, although I suspect that this is related to the account and the new IP would also be banned over time. I still want to use BGA on my home network)

Well, the support is simply amazing. A month has passed, I am still banned, there is still no letter. Does boardgame even have technical support? How can I contact you?!

Okay, weeks have passed. Amazing speed

Forum is not the way to contact support. Maybe try the link on the bottom of the website : https://boardgamearena.com/support