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Not a bug, but a technical issue playing the game

Posted: 13 June 2024, 08:04
by Apfie
I have been playing this game without issues on BGA for close to 300 games.

Then without changing anything in my setup I started getting the following problem on 12/06/2024; I cannot see sponsorcards, sponsor icons or sponsor action cards in the game anymore. They don't load and I cannot click them when I for example want to choose which cards in my opening hand I want to keep. I can see the name of the cards in the game log, but cannot see or click them. Any sponsor icon on the map is also missing.

This happens in Google Chrome, Microsoft Edge and Google Chrome incognito mode, but it does not happen in Firefox. It is consistent through reboots and cache clears. It is on Windows 10 Home if that matters. None of my friends are experiencing this issue, so it is quite clearly a local issue and not a issue with the site.

Does anyone have any clue on what could cause this or what to try to fix it?

Re: Not a bug, but a technical issue playing the game

Posted: 13 June 2024, 08:42
by malgalin
Did you see this bug thread: https://boardgamearena.com/bug?id=89930

Try disabling adblockers if you have them.

Re: Not a bug, but a technical issue playing the game

Posted: 13 June 2024, 10:00
by Apfie
Yes, I tried disabling AdBlock with no result.

It also didn't work in Microsoft Edge where I have 0 plugins or apps installed.

I am losing my mind here, since I have not changed anything on my PC and it had worked literally hours before and now it just permanently doesn't work unless I go through Firefox.

Re: Not a bug, but a technical issue playing the game

Posted: 13 June 2024, 10:52
by danielvictor
I have zero tech knowledge,but now that you have disabled ad-blocker,try clearing cache and cookies,and then restarting your computer [if you haven't already].

Re: Not a bug, but a technical issue playing the game

Posted: 13 June 2024, 11:15
by danielvictor
If that doesn't work,you could update or re-install windows.