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[solved] Permission Denied

Posted: 28 August 2024, 11:53
by Swinkels
I am developing Dale of Merchants (project name "dale") and lost permission to my "dale.js" file. Weirdly enough, I did still have writing access to my other files (such as "dale.game.php").

Since there was a SFTP maintenance operation this week, I thought switching from using a SFTP password to SSH might fix the issue. After configuring the SSH keys, I faced the faced the same issue. I was able access all my files, except "dale.js". In WinSCP, all files were set to "owner: 33", except for "dale.js", which was set to "owner: 0".

On the forums, I found that re-adding yourself as an admin could fix the issue. However, it did not work. That's when I tried one last thing I now regret: I removed myself as an administrator. Now I don't have any access anymore. Could a BGA admin make me the administrator of the project again?

Re: [ADMIN HELP NEEDED] Permission Denied

Posted: 28 August 2024, 12:43
by thoun
I changed the owner of the file to the expected value, you should be able to upload the file now.

Re: [ADMIN HELP NEEDED] Permission Denied

Posted: 28 August 2024, 13:22
by Swinkels
thoun wrote: 28 August 2024, 12:43 I changed the owner of the file to the expected value, you should be able to upload the file now.
Thank you! However, I'm still not able to access the project because I accidentally removed myself as an administrator. The project currently has "No team member". Do you have the privileges to add me as the administrator of the "dale" project?

Re: [ADMIN HELP NEEDED] Permission Denied

Posted: 28 August 2024, 13:39
by GTSchemer
Swinkels wrote: 28 August 2024, 13:22
thoun wrote: 28 August 2024, 12:43 I changed the owner of the file to the expected value, you should be able to upload the file now.
Thank you! However, I'm still not able to access the project because I accidentally removed myself as an administrator. The project currently has "No team member". Do you have the privileges to add me as the administrator of the "dale" project?
Just for future reference, admins might check the forum but it is better to email support@boardgamearena.com so you get a support ticket that can be escalated appropriately.

Re: [ADMIN HELP NEEDED] Permission Denied

Posted: 28 August 2024, 15:28
by thoun
Swinkels wrote: 28 August 2024, 13:22
thoun wrote: 28 August 2024, 12:43 I changed the owner of the file to the expected value, you should be able to upload the file now.
Thank you! However, I'm still not able to access the project because I accidentally removed myself as an administrator. The project currently has "No team member". Do you have the privileges to add me as the administrator of the "dale" project?
Done

Re: [ADMIN HELP NEEDED] Permission Denied

Posted: 28 August 2024, 15:42
by Swinkels
Thank you!