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The table is frozen

Posted: 11 November 2024, 17:09
by dambum
I can't log in to one of the tables-the game freezes at 10 percent load.I asked the players to finish the game, because I ran out of time three days ago. One replied that he could not enter this table either.I can't write to support-I can't log in, so I can't find out the table number.

Re: The table is frozen

Posted: 11 November 2024, 18:39
by Mathew5000
dambum wrote: 11 November 2024, 17:09 I can't log in to one of the tables-the game freezes at 10 percent load.I asked the players to finish the game, because I ran out of time three days ago. One replied that he could not enter this table either.I can't write to support-I can't log in, so I can't find out the table number.
You can see the list of all the tables you are playing at here: https://boardgamearena.com/playertables?player=94714931 The Catan table where you are timed out is #575320927.

Also, when I've had that problem of a BGA table freezing during load at a percentage < 100, one thing that often works for me is to switch to a different browser. You might also try clearing all caches.

Re: The table is frozen

Posted: 12 November 2024, 06:39
by dambum
Thank you very much

Re: The table is frozen

Posted: 15 November 2024, 12:27
by Hambomcscrambo
I've checked the bug log and there's a load of Catan games having the same problem - stuck at 10% and not allowing the game to load and play to continue... but nothing seems to be going on with resolving this issue.

Re: The table is frozen

Posted: 16 December 2024, 17:42
by DerTanteRenate
I am currently stuck as well at 10% trying to load my game of Catan... Cache did not resolve anything. Any ideas?

Re: The table is frozen

Posted: 20 December 2024, 08:53
by Emperor_Tanuki
I am having the same problem as well. Freezes at 10%. Doesn't matter the device or browser.

Re: The table is frozen

Posted: 22 December 2024, 11:37
by DerTanteRenate
Is there any Moderator or admin here who can reset the table? Really annoying as I can not start any New games due to this :(

Re: The table is frozen

Posted: 23 December 2024, 18:07
by GnimRodd
same problem here on two of my games.my karma and my ELO will suffer a big loss, and I have always had excellent games and karma. this is Bad. At least a response from BGA would be nice?

Re: The table is frozen

Posted: 24 December 2024, 02:55
by Mathew5000
GnimRodd wrote: 23 December 2024, 18:07 same problem here on two of my games.my karma and my ELO will suffer a big loss, and I have always had excellent games and karma. this is Bad. At least a response from BGA would be nice?
The forums are primarily for discussion among users; you shouldn't expect a response from BGA technical support by posting here. Instead, use the "Contact us / Support" link at the bottom of the page to bring something to the attention of the site's administration.

Re: The table is frozen

Posted: 26 December 2024, 06:59
by GnimRodd
Mathew5000 wrote: 24 December 2024, 02:55
GnimRodd wrote: 23 December 2024, 18:07 same problem here on two of my games.my karma and my ELO will suffer a big loss, and I have always had excellent games and karma. this is Bad. At least a response from BGA would be nice?
The forums are primarily for discussion among users; you shouldn't expect a response from BGA technical support by posting here. Instead, use the "Contact us / Support" link at the bottom of the page to bring something to the attention of the site's administration.
I know, and I have. im just frustrated at lack of response on the bug report.