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how in the heck can I contact support?

Posted: 20 January 2025, 02:05
by Tephura
I’ve tried to go to contact us through the help section and cannot get to anyway to ask a question. I’m struggling to invite friends to a game. I’m trying to figure out how to invite just my friends list… not insidiously but the whole thing. I’ve had this done to me so I know it can be but the FAQ and directions section is VERY poorly lacking and the support section is completely unhelpful. How can I actually contact support to get help?

Re: how in the heck can I contact support?

Posted: 20 January 2025, 02:20
by Meeplelowda
Tephura wrote: 20 January 2025, 02:05 I’ve tried to go to contact us through the help section and cannot get to anyway to ask a question. I’m struggling to invite friends to a game. I’m trying to figure out how to invite just my friends list… not insidiously but the whole thing. I’ve had this done to me so I know it can be but the FAQ and directions section is VERY poorly lacking and the support section is completely unhelpful. How can I actually contact support to get help?
You will get a faster answer to questions about how the site user interface works by asking in the Discussions forum. I don't think a one-click option to invite everyone on your friends list exists. You say you "had this done to me," but all you know is that you received an invite, not that the person you received it from invited everyone they knew all at once.

This thread may be useful: https://boardgamearena.com/forum/viewtopic.php?t=26572

Re: how in the heck can I contact support?

Posted: 20 January 2025, 23:36
by Meeplelowda
Tephura wrote: 20 January 2025, 02:05 I’m trying to figure out how to invite just my friends list… not insidiously but the whole thing.
This is the closest thing to what I think you want. https://imgur.com/a/nqCKUuT It's found on the Play Now page (see my signature). You can't select your entire friends list to invite all at once, but you can invite the 8 most recently connected ones. The rest you would still have to invite....individually.

Re: how in the heck can I contact support?

Posted: 07 February 2025, 20:20
by mikkashar
If you're creating a table from the game page, there's a (hard to parse, IMO) green icon of several figures by a partly-open door in the upper-right of the game parameters area. If you click that icon, that will bring up a "restrict table access" menu. Open the "Restrict to group" sub-menu, and select "My friends".

If you're creating a table from the lobby, create the table, then at the upper-right of the table configuration there's the text "Restrict table access". Click that to get the table access menu, and under "Restrict to group", select "My friends".

There are some reported bugs about table restrictions; IIRC triggers may include people joining the table and then leaving, and possibly some weirder things going on if the table creator has auto-join on. I haven't checked the status of those recently.

Re: how in the heck can I contact support?

Posted: 07 February 2025, 20:24
by mikkashar
Note that that is a RESTRICTION, not an active invitation. It won't notify all your friends that there's a game they can join, you have to tell them or they have to look for it.

To answer your original question, there's a link in the page footer to contact support: https://boardgamearena.com/support