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Cancel My Subscription
Posted: 23 September 2025, 00:12
by Jorgnot
How to cancel premium. I can only find a place to update payment card (not delete it) or change to monthly instead of yearly.
Also - why do you hide support behind these forums. Just give an email.
Re: Cancel My Subscription
Posted: 23 September 2025, 00:49
by nik592
The forums are not typically for support (though sometimes other players can and will help you, and sometimes mods/admin turn up to answer questions, but not often), and there is an email you can contact if necessary via the Contact Us/Support page. Additionally, there's FAQ on there for common questions including this one.
Also, this thread is still on the first page of this forum:
https://boardgamearena.com/forum/viewtopic.php?t=44987 A little searching can usually get you an answer much faster.
Re: Cancel My Subscription
Posted: 16 October 2025, 09:33
by LiadanDeBarra
Funny, I came across this while trying to find out how to update my card details, but I can only find the cancel account option.
When I go to this section
https://boardgamearena.com/preferences?section=account# I have a cancel button. When I click it it asks me am I sure, think that might be what you're looking for?
Where are you finding the change card option?