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Renew / Retrieve SFTP access

Posted: 08 October 2025, 08:57
by pabs_agro
Hi.

It's been quite a long time I haven't accessed my developper account, and I cannot retrieve my SFTP access (I cannot find the original email). I've read the FAQ but I cannot find a way to renew / retrieve my credentials.

Any help is warmly welcomed.

Thanks.

Re: Renew / Retrieve SFTP access

Posted: 08 October 2025, 09:31
by thoun
thoun wrote: 07 October 2025, 12:19 Studio support

Using Studio support is the best way to contact us to get answers from us regarding licenses, project management, ... by clicking Contact us / Support at the bottom of any Studio page.

Re: Renew / Retrieve SFTP access

Posted: 08 October 2025, 09:42
by pabs_agro
Many thanks. Was not able to get the "No welcome email" link, as I must first log out !

The doc in the wiki is not explicit about this necessary logout.