Board Game Arena

Hi,

2 x 5 euros are debited from my credit card monthly, but I don't know for which account this is other than my own.

How do I resolve this problem, as I cannot stop it and/or reverse the transaction. That other account was for my neighbor, who does not have a bank account and was allowed to use mine for that purpose.

You need to contact our support via the support page: https://boardgamearena.com/support
Choose My Account and then Payments.

RudolphTheLegend010 wrote: ↑11 May 2026, 09:22 but I don't know for which account this is other than my own.

RudolphTheLegend010 wrote: ↑11 May 2026, 09:22 That other account was for my neighbor,

So do you not know or is it your neighboor?

Anyway, I hope your issue gets resolved.