Board Game Arena

I can’t make a move in Kingdom Builder and I’m stuck

Hello, there’s been a bug in the Kingdom Builder game and I can’t make a move because there’s no space to place tiles. It’s a timed game and I’m -10 days behind.
I opened a support ticket reporting the bug several days ago but haven’t received a reply. I’ve also suggested quitting the game, but the other players won’t agree.
It won’t let me join any other games or matches anymore.
What should I do?

Lolezno wrote: ↑19 September 2026, 19:27 I can’t make a move in Kingdom Builder and I’m stuck

Hello, there’s been a bug in the Kingdom Builder game and I can’t make a move because there’s no space to place tiles. It’s a timed game and I’m -10 days behind.
I opened a support ticket reporting the bug several days ago but haven’t received a reply. I’ve also suggested quitting the game, but the other players won’t agree.
It won’t let me join any other games or matches anymore.
What should I do?

Reporting a bug is not a support ticket. Try support@boardgamearena.com

This bug was first reported and acknowledged nearly six years ago https://boardgamearena.com/bug?id=25665, but nothing was done, although it has 68 votes now. I think that's not acceptable! The developer said: "I haven't implemented this one since it's pretty rare..."

So it's better to vote for that ticket than opening a new one, to collect all cases in one ticket. What can you do now? You could file a complaint through customer support, as Meeplelowda has described. At least they should save your karma, if you get kicked at some point. And you could contact the developer, Tisaac, because he is still active. This is not the normal way to handle issues, but it isn't a normal situation either.

cigma wrote: ↑20 September 2026, 03:01 The developer said: "I haven't implemented this one since it's pretty rare..."

So they didn't fully implement the game but it's okay because it's rare? What a weird justification.

cigma wrote: ↑20 September 2026, 03:01 This bug was first reported and acknowledged nearly six years ago https://boardgamearena.com/bug?id=25665, but nothing was done, although it has 68 votes now. I think that's not acceptable! The developer said: "I haven't implemented this one since it's pretty rare..."

So it's better to vote for that ticket than opening a new one, to collect all cases in one ticket. What can you do now? You could file a complaint through customer support, as Meeplelowda has described. At least they should save your karma, if you get kicked at some point. And you could contact the developer, Tisaac, because he is still active. This is not the normal way to handle issues, but it isn't a normal situation either.

Thank a lot. One question, Did you close the game?

Lolezno wrote: ↑20 September 2026, 10:09 Thank a lot. One question, Did you close the game?

cigma doesn't work for BGA. Most of the people you encounter on the forums are just users like you (including all of the people currently responding on this thread). Hence why people are telling you to contact support.

BGA admins occasionally pop up here, but the forums are by no means a reliable way to seek help from them.

tbhp wrote: ↑20 September 2026, 04:05

cigma wrote: ↑20 September 2026, 03:01 The developer said: "I haven't implemented this one since it's pretty rare..."

So they didn't fully implement the game but it's okay because it's rare? What a weird justification.

6 years ago bga was very different from current bga. No games are 100% bug free so yes, it's always a question of how rare/reproductible are each situation and how much time you have to handle it. I have developped this game as a volunteer back then and it was deemed good enough to be released. I am not maintaining this game anymore, fixing this bug would require quite a lot of change in the code since it would imply to develop some checkpoints since the whole turn would no longer be undoable because of private information revealed. The code has always been open to any contribution so if you like this game and know some bit of code, then please jump in

Obviously the more players, the more likely it is to happen. The person it just happened to had it in a 5-player game.

My copy of the game at home has only material for 4 players and says 2-4 on the box (and so says BGG and the rulebook). I think number of players should be limited to 4 (bug can still happen but indeed very rare). Not sure why it's playable with 5 players at all (house-rule?).

Silene wrote: ↑20 September 2026, 13:50 Obviously the more players, the more likely it is to happen. The person it just happened to had it in a 5-player game.

My copy of the game at home has only material for 4 players and says 2-4 on the box (and so says BGG and the rulebook). I think number of players should be limited to 4 (bug can still happen but indeed very rare). Not sure why it's playable with 5 players at all (house-rule?).

This might be because Nomads was partially implemented at some point, which might explain why this bug is indeed less rare with this "new" configuration. It should probably be changed back to 4.

Tisaac wrote: ↑20 September 2026, 10:54 No games are 100% bug free so yes, it's always a question of how rare/reproductible are each situation and how much time you have to handle it.

This doesn't seem like a case of an accidental bug though. According to a comment in the report, the rulebook explicitly states how to proceed when there's no more room for tiles. It's not like the creators of the game had an oversight and didn't plan for some rare occurrence where the players would get stuck, as might happen in some badly designed games. Here the rules exists and you apparently just decided to not implement it. That's not how things are supposed to work. Yes sometimes bugs happen, but the site should never knowingly make available a game that they know is not even finished in terms of the application of the rules.

The rarity of an event has nothing to do with whether it's okay to not implement it. It's all part of the game that the creators made. Sometimes players plan specifically for the possibility of those rare events, and if the game doesn't behave as expected when those happen, that's obviously terrible for the fairness and the experience of the game. It's as if the rules were changing as you go along.

It might be very hard to fix at this point, I don't have the competences and I don't know the game, but surely there's someone among all those who play the game (or even those who don't) who might be interested in fixing it.